Job Description – IT Admin cum Integration Specialist

Job Summary

We are looking for an IT Admin cum Integration Specialist to manage day-to-day IT operations, company devices, Zoho applications, and integration of various business platforms. The candidate should be capable of handling both IT administration and business application automation/integration.

Key Responsibilities

• Manage and provide technical support for laptops, desktops, mobile phones, printers, networking devices, and other IT assets.
  
• Maintain IT asset records, device allocation, repairs, AMC, warranties, software licenses, and subscriptions.
  
• Install, configure, maintain, and troubleshoot hardware, software, email, antivirus, and office applications.
  
• Administer Zoho One applications, including Zoho Recruit, People, Mail, Forms, Expense, Creator, CRM, Flow, etc.
  
• Manage users, roles, permissions, workflows, approvals, notifications, reports, and automation in Zoho.
  
• Integrate different business platforms such as CRM, HRMS, ERP, Recruitment, Payroll, Attendance, Transport/Logistics Portals, Finance Systems, and other SaaS applications.
  
• Develop and maintain integrations using APIs, Webhooks, Zoho Flow, Deluge, and other integration tools.
  
• Automate repetitive business processes and improve data flow between different applications.
  
• Troubleshoot application, integration, API, and data synchronization issues.
  
• Coordinate with software vendors and service providers for implementation, support, upgrades, and issue resolution.
  
• Manage employee IT access, application accounts, onboarding/offboarding, and basic user training.
  
• Prepare basic SOPs, user guides, system documentation, and IT records.
  

Required Skills

• Zoho One – Mandatory
  
• Knowledge of Zoho Flow, Creator, Deluge, APIs, and Webhooks.
  
• Experience with business application integrations and automation.
  
• Good knowledge of IT hardware, Windows, Microsoft Office, and basic networking.
  
• Experience managing laptops, desktops, mobiles, printers, and IT assets.
  
• Strong troubleshooting and analytical skills.
  
• Good communication and coordination skills.
  

Qualification & Experience

• Bachelor's Degree in Computer Science, IT, BCA, B.Sc. Computers, or equivalent.
  
• 1–3 years of experience in IT Administration, Zoho Administration, Application Support, or System Integration.
  
• Experience in manufacturing/corporate environments is an added advantage.
  
• Zoho or relevant IT certifications will be an added advantage.
  

Ideal Candidate

A technically strong and self-motivated professional who can manage IT devices, administer Zoho applications, integrate different business systems, automate processes, and provide effective technical support to employees and departments.