Technical Representative- DK Energy Services
About this role
- Provide technical support to field/sales staff and customers in the Permian Basin
- Make technical recommendations and dosages to customers for issues including: scale, corrosion, paraffin, etc.
- Suggest monitoring procedures and KPIs to customers
- Provide technical reports to internal and external customers
- Attend customer technical meetings and conduct technical presentations
- Collection of field samples
- Lab testing of field samples using the Midland lab
- Root Cause Failure Analysis (RCFA) reporting
- Build and maintain relationships with high level technical customer contacts
- Leverage customer contacts as a method of gaining additional and/or new business
- Ensure technical capabilities are aligned with needs of customers and/or market
- Assist in the development and roll out of new products and services that are beneficial to the business
- Train field/sales staff and customers in our products for controlling scale, corrosion, paraffin, etc.
- Support and assist in implementing and maintaining certified management systems ascribed to DK such as ISO 9001. Identify training needs of personnel. Promote awareness of risks and opportunities associated with their work. Maintain an understanding of the Quality policy and how they personally contribute to meeting DK objectives and goals
- Support and assist in implementing and maintaining the RCMS program. Identify training needs of personnel. Promote awareness of the RCMS guiding principles and Dorf Ketal's HSSE policy, objectives and goals in addition to how they can contribute to them.
- Other projects as required.
- This job has no supervisory responsibilities.
- Required Skills/Abilities:
- Training, presenting, report writing, interfacing with customers
- Experience in problem resolution of scale, corrosion and paraffin preferred
- Root Cause Failure Analysis understanding and experience
- Ability to travel 40% – 70% in Permian Basin
- Education/Experience:
- Bachelor’s Degree in either Engineering or Chemistry preferred
- 5 years of relevant experience in oil and gas industry in a technology role
- Oilfield Chemical Service experience is preferred
Company at a glance
DK Energy Services (DKES) is a leading provider of innovative chemical solutions and services to the North American oil and gas industry.
DKES is a subsidiary of Dorf Ketal Chemicals, LLC, a Dorf Ketal company. Dorf Ketal is the largest India-based manufacturer of and global leader in formulation-based specialty chemicals used in the treatment of refineries, retail fuels, petrochemical plants, and ancillary units throughout the world.
We serve more than 120 super-major, mid-major, independent, and small/local oil and gas customers. We service the Conventional/Unconventional Oil & Gas Production, Heavy Oil & Enhanced Oil Recovery, and Pipeline markets with plans to expand into Stimulation.
When our customers need solutions, we take action! In North America, we have more than 200 industry experts at four blending plants and 31 distribution sites serving Texas, New Mexico, California, and Utah in the United States as well as Alberta and Saskatchewan provinces in Canada. And we are committed to expanding our presence in North American basins and shales to meet customer growth demands.
Dorf Ketal holds more than 300 patents, including 50 U.S. patents, allowing us to develop solutions for our customers’ most difficult technical challenges, add value, and deliver reliable results.
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