Team Lead Accounts Receivable
About this role
Lead a high-performing Accounts Receivable team driving accurate billing, strong credit control, and timely cash flow across DOC
$80,695.00 – $101,951.00
Permanent full time, Wellington location
Our vision: Nature is thriving in Aotearoa | Te Oranga o te Ao Tūroa
Mō te tūranga | About the role
Cash flow is the lifeblood of the organisation, and this role sits right at the centre of it. As Team Lead, Accounts Receivable, you will guide a specialist team responsible for billing, collections, and credit control—ensuring revenue is accurately captured and cash is collected on time, every time.
This is a hands-on leadership role where you’ll balance operational oversight with people leadership, system improvement, and stakeholder engagement. You will work closely with internal partners such as the National Transaction Centre and Regional Operations teams, as well as external customers, to resolve billing issues, strengthen collection outcomes, and ensure a seamless end-to-end receivables process. You’ll also play a key role in audit readiness, system integrity (including booking system reconciliation), and continuous improvement of processes and reporting.
The position will be focussed on:
Lead, coach, and develop the Accounts Receivable team to ensure accurate, timely invoicing, receipting, and effective credit control across all customer accounts
Monitor debtor ageing and proactively manage collections, dispute resolution, and escalation of overdue accounts to minimise bad debt risk
Ensure integrity of Accounts Receivable ledgers, including reconciliations, booking system integrity, and timely resolution of reconciling items
Partner with internal stakeholders and customers to resolve billing issues, improve processes, and enhance end-to-end revenue assurance outcomes
Drive performance, compliance, and continuous improvement across AR operations, including audit responses, reporting, planning, and system/process enhancements
Ngā pūkenga me ngā wheako | Skills and experience
If you have some of following, we are keen to hear from you:
Strong technical expertise in Accounts Receivable, billing, credit control, and debt management within high-volume environments
Previous experience of SAP S/4Hana is desirable
Proven experience leading and developing teams, including coaching, performance management, and capability building
Strong analytical skills with the ability to interpret ageing reports, reconcile accounts, and identify financial risks or anomalies
Excellent communication and stakeholder engagement skills, with the ability to manage sensitive customer and dispute conversations effectively
Sound understanding of internal control frameworks, audit requirements, and financial governance in a regulated environment
Demonstrated experience working in or with large government or complex organisational environments with strict financial delegations and compliance requirements
Ability to manage competing priorities, plan effectively, and deliver against operational and strategic objectives
Commitment to fostering a safe, inclusive, and high-performance team culture with strong focus on wellbeing, collaboration, and continuous improvement
Mō te tīma | About the team
The Finance Directorate ensures the viability of the Department through strategic financial management and by planning, measuring, and reporting its year-to-year business and financial interests.
He aha ngā pāinga mōu? | What’s in it for you?
DOC places importance on developing a culture where everyone can participate, thrive, and grow. We’re working towards being an organisation that is diverse, equitable and inclusive by default. You can learn more about what we offer here.
We support flexible work arrangements for our kaimahi who are working in a wide variety of roles and locations across Aotearoa. Flexible options will be considered based on your role and in discussion with your leader.
Tonoa inaiānei | Apply now
Apply online with a CV and cover letter that highlights your relevant skills, experience and motivation for joining Te Papa Atawhai. Please note, due to the high volume of applications, we are unable to accept direct or emailed applications and provide feedback to those not shortlisted.
If you require any accommodations or adjustments during the recruitment process, please let us know.
The salary range for this position is $80,695.00 – $101,951.00 with the starting salary of the successful applicant being based on their relevant skills and experience.
Eligibility to work in New Zealand is mandatory – this includes holding a valid work visa that covers the whole period of employment.
Due to high volumes, we are not engaging with recruitment agencies for this role.
Rā whakakapi | Applications close at 11:59 pm on Sunday, 30 August 2026.
Depending on the volume of applications received, we may close this advertisement early, so please submit your application as soon as possible.
Me he pātai anō, whakapā mai | For further enquiries, please contact Emily Blokker, Recruitment Advisor, eblokker@doc.govt.nz
Company at a glance
The Department of Conservation Te Papa Atawhai is a great place to work for anyone who is passionate about nature and the environment. As the government agency charged with conserving Aotearoa New Zealand’s natural and historic heritage, we are responsible for caring for the land, water and our native species.
We have team members spread throughout the country who work hard to ensure that Papatūānuku can thrive. They perform a huge range of tasks, from specialists undertaking ground-breaking projects through to support staff who enable our mahi; and rangers operating at the forefront of conservation.
The work we do impacts the people of Aotearoa New Zealand and our many visitors and will have continued and far-reaching effects for generations to come. Our commitment to being an honourable Treaty Partner and collaboration with local iwi, community groups and businesses is critical to setting the foundations for future conservation success.
We support flexible working, and a transparent and collaborative culture, as well as career development and training opportunities. If you are interested in joining a team of people who love what they do, find out more about a career with the Department of Conservation.
Top Benefits
- Flexible work arrangements
- Professional development opportunities
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