Senior HR Operations Specialist

We are looking for a highly motivated Senior HR Operations Specialist who will deliver day-to-day quality HR services according to legal and company requirements and be the first point of contact with all HR related matters. In addition, you will be responsible for document, personnel, and employee data management. You will also be engaged in different improvement initiatives where you will have an opportunity to share and implement your ideas. The role is broad and captures many aspects of HR operational processes, team members may be asked to focus on certain aspects within the role.

In your role you will:

• Provide end-to-end HR support for the North Asia region (Onboarding, Data Administration, Absence Administration, Exit Management, Benefits Administration, support HR Tools & Systems, and other employee life cycle activities).
• Register and maintain employee’s data in the HR system, incl. management of the personnel files.  
• Support benefits administration for pensions and employee insurance, including enrolment and termination of eligibility, verify eligibility of staff and dependents and associated invoices. 
• Communicate effectively both verbally and in written form with Asia employees.
• Have a strong focus on customer experience improvement KPIs with high attention to time and quality standards.
• Must maintain a high level of confidentiality and adhere to local and global data protection norms.
• Work collaboratively with other team members within the HR Operations Team to share ideas for the continuous improvement of processes, incl. cooperation with the European Global Centre & Regional Centers / Local Country offices.
• Ensure frequent review/governance on data quality on all HR Systems (completeness and correctness of data).

As the internal support organization for DNV and DNV owned companies, we deliver shared services within Human Resources, Finance, IT and Real Estate & Procurement to DNV globally. Our mission is to enable DNV to grow, succeed with its business goals and improve competitiveness. Customer experience is at the core of everything we do. GSS is responsible for many of the tools, processes and daily routines that create the backbone of DNV.