BESS Strategic Customer Specialist
About this role
GreenPowerMonitor, a DNV company, is at the heart of the global energy transition. We use data-driven digital solutions to optimize the performance of renewable energy installations worldwide.
Are you passionate about building strategic customer relationships in the energy storage sector? Do you enjoy understanding customer needs, influencing business decisions, and helping shape innovative digital solutions?
You will manage relationships with some of GreenPowerMonitor's (GPM) most strategic BESS customers, particularly with a focus on the Chinese market. Acting as the voice of the customer, you will gather market insights, identify growth opportunities, and work closely with product, commercial, engineering, and delivery teams to ensure our solutions continue to meet evolving market needs.
What will you do?
- Manage and grow relationships with GPM’s key strategic BESS customers, particularly in the Chinese market, acting as a trusted advisor and primary point of contact throughout the customer lifecycle.
- Drive business growth opportunities across Battery Energy Storage Systems (BESS), Hybrid Plants, and Grid applications by supporting strategic commercial initiatives and coordinating with regional sales and cross-functional teams.
- Act as the voice of the customer within GPM, proactively capturing customer needs, challenges, and future requirements to ensure they are understood and addressed across the organization.
- Collect and share market intelligence, including customer feedback, industry trends, competitor activity, and emerging opportunities, to support business strategy and decision-making.
- Translate customer and market requirements into solution opportunities, collaborating closely with Product Management, Engineering, and Delivery teams to enhance GPM’s products and services.
- Support strategic customer engagements at both technical and business levels, helping customers maximize the value, performance, and reliability of their energy storage assets through GPM’s digital solutions.
- Serve as a subject matter expert for the energy storage market, sharing knowledge, mentoring commercial teams, and contributing to GPM’s growth and market positioning in the BESS sector.
Company at a glance
DNV is the independent expert in risk management and assurance, operating in more than 100 countries. Through its broad experience and deep expertise DNV advances safety and sustainable performance, sets industry benchmarks, and inspires and invents solutions.
Whether assessing a new ship design, optimizing the performance of a wind farm, analyzing sensor data from a gas pipeline or certifying a food company’s supply chain, DNV enables its customers and their stakeholders to make critical decisions with confidence.
Driven by its purpose, to safeguard life, property, and the environment, DNV helps tackle the challenges and global transformations facing its customers and the world today and is a trusted voice for many of the world’s most successful and forward-thinking companies.
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