Head of Digital - Europe

The Head of Digital, Europe serves as a strategic bridge between business leadership and digital product teams, overseeing the transformation of business goals into impactful digital solutions. This role leads the Product Management and Technology organizations, driving innovation, customer-centricity, and operational excellence. Inspired by modern product leadership principles, the Head of Digital, Europe fosters a digital-first culture and agile ways of working to accelerate value delivery.

The Head of Digital, Europe, directly reports to the Global Head of Digital Product and Technology. This role will also be part of Europe management team to ensure prioritization and alignment with business objectives in the market.  
This role will oversee the entire digital organization, with direct responsibility for leading and integrating the following functions:

- Digital Products
- Architecture 
- Engineering and Technology    
- Information Security 
- Data

The Head of Digital, Europe will also oversee the full customer journey across digital touchpoints. This role is pivotal in shaping the future of digital engagement, product innovation, and technology enablement across the EU business, ensuring that all digital initiatives are strategically aligned, customer-centric, and operationally sound.

 

Your Mission:

Strategic Leadership & Alignment
•    Define and execute the digital transformation strategy aligned with corporate objectives.
•    Translate strategic business goals into digital themes, opportunities, and product visions.
•    Lead the Next Generation Platform, e.g., Alfa, Roadmap, Portfolio & Reporting initiatives to ensure transparency and alignment across digital programs.

Your Report line 
•    Head of Next-gen platform delivery 
•    Head of BAU platform delivery 
•    Head of digital products 
•    Head of data delivery

Business-Digital Translation 
•    Act as a translator between business needs and digital solutions.
•    Support the planning of business goals into actionable digital initiatives and product roadmaps.

Innovation & Technology 
•    Identify and implement emerging technologies to drive business performance and operational efficiency.
•    Oversee digital platforms, tools, and infrastructure to ensure scalability and reliability.
•    Lead AI/ML initiatives to enhance digital products and drive operational efficiency.
•    Represent EU Technology in executive forums to shape cross-functional strategies and investment decisions.

Partner and Customer Experience 
•    Champion initiatives that enhance digital partner and customer engagement and satisfaction.
•    Ensure digital initiatives are grounded in validated user needs and business impact.

Portfolio Planning & Prioritization 
•    Support quarterly/annual planning cycles by shaping and prioritizing digital initiatives.
•    Align product roadmaps with business OKRs and strategic bets.

Cross-Functional Leadership 
•    Lead product managers, designers, and tech leads to ensure initiatives are feasible, valuable, and usable.
•    Collaborate with commercial and operations teams to integrate digital solutions into core business processes.

Stakeholder Communication 
•    Communicate progress, risks, and learnings to senior leadership.
•    Ensure clarity and shared understanding across business and digital teams.

Digital Culture & Capability Building 
•    Promote product thinking and lean & agile methodologies across the organization.
•    Mentor business stakeholders on digital product development principles.
•    Foster a culture of innovation, experimentation, and continuous improvement.
•    Collaborate with global teams to share best practices and contribute to global platform strategies.

Risk & Compliance 
•    Ensure robust cybersecurity practices and compliance with regulatory standards.
•    Mitigate digital risks through proactive governance and monitoring.

Vendor & Partner Management 
•    Manage relationships with digital service providers and technology partners.
•    Negotiate contracts and ensure delivery of high-quality services.

Performance & Metrics
•    Define and track key performance indicators (KPIs) to measure digital transformation success.
•    Report progress and outcomes to executive leadership and stakeholders.
•    Champion a culture of inclusion, wellbeing, and empowerment within EU digital teams.

 

Skills and Capabilities Required:

•    Proven experience in leading digital transformation initiatives at scale.
•    Strong understanding of both business strategy and digital product development.
•    Familiarity with Marty Cagan’s product leadership principles (Inspired, Transformed).
•    Excellent communication, facilitation, and stakeholder management skills.
•    Experience in large-scale digital transformation or product portfolio management.
•    Ability to work across silos and influence without direct authority.

 

All members enjoy

·    Work-Life Balance: Flexible working, including hybrid, designed to support you at every stage of life.
·    Global and Inclusive Culture: A global and inclusive culture where your unique background and perspectives are valued.
·    Two volunteering days: Two working days to contribute to charities and your community. 
·    Comprehensive Benefits: Health, wellness, and financial programs and industry leading holiday package.
·    Professional Growth: Access to training, mentorship, tuition reimbursement, and career development programs tailored to your goals. 
·    Click this link to look at the benefits in your region.

Choose Wellbeing

At DLL, we recognize that investing in member wellbeing is essential for creating an inclusive and supportive work environment. This not only promotes personal and professional growth but also boosts productivity, engagement, and overall success. We focus on the following:

·    Supporting Members During Moments That Matter: We provide dedicated support resources to help you navigate significant events in your work, your lifestyle, and your personal moments.
·    Implementing Global Wellbeing Programs: We carefully select and implement programs that enhance our members’ experience.
·    Embedding Wellbeing in Everything We Do: We integrate wellbeing into all our practices and policies to ensure it is a fundamental part of our culture.
 
Good to know: 

·    The selection process may involve an assessment.
·    For more information, please contact Willem Hessels, Regional Talent Acquisition Manager via [email protected]

 

DLL is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and an inclusive work environment. 

We’re dedicated to ensuring our hiring process is accessible to all. If you require accommodation at any stage, please inform your HR Partner.
 

DLL, a great place to build your career

DLL is a global asset finance company that partners with manufacturers, dealers, distributors, and end users to facilitate access to equipment and technology. Headquartered in Eindhoven, the Netherlands, we operate in over 25 countries, offering financial solutions across various industries. We are also a 100% subsidiary of our parent company Rabobank, one of the world’s largest financial companies. Join our community of over 6.000 members from 75 nationalities! At DLL, our unique culture — shaped by our values (We put our customers first -Together we achieve more-You can count on me - I challenge myself and others to grow) and behaviors that define us — is at the heart of everything we do.

We offer exciting job opportunities where you feel welcomed, respected and empowered to be your authentic self and share your best ideas. At DLL, we believe in the strength of our diverse perspectives and experiences, which make our global community thrive.

You’ll receive competitive pay, generous benefits, health and wellbeing support, and manage your work-life balance through our hybrid working flexibility.

Our global operations offer you a variety of development opportunities and we encourage you to take on new challenges across our departments, businesses and regions.

Our company strategy emphasizes our commitment to sustainable business and making social impact is part of that as well. Together, we’ll “Partner for a better world” to make a positive impact. Joining DLL, means joining a company that consistently scores higher than the industry average in Employee Engagement surveys. This is also being acknowledged through many Great Place to Work certificates. People who work at DLL, like DLL. 

Join us in Partnering for a better world!