Global Head of Commercial Product & Technology

The Global Head of Commercial Product & Technology is a critical technology and operational leadership role responsible for the end-to-end ownership, optimization, engineering lifecycle, and continuous delivery of our core global operating platforms.

This enterprise leader will bridge the gap between strategic vision and operational excellence, ensuring that our foundational platforms across Finance, Commercial, Compliance and Asset Management remain robust, compliant, scalable, and continuously aligned with evolving market needs. Managing complex global teams, this role oversees the standard enhancement pipelines, application stability, and value-realization of core applications that power the day-to-day business globally, including ROCK, CRM, Commercial and Finance Platform delivery.

 

Your Mission

Global Strategy & Execution

• Strategic Platform Evolution: Define and execute the global roadmap for continuous improvement (BAU features and enhancements) across core finance, commercial, and asset management systems.
• Release & Lifecycle Management: Establish global standards for release trains, continuous integration, and service transition, balancing speed-to-market with operational risk management.
• Operating Model Alignment: Drive the transition of legacy support and maintenance setups into high-performing, agile product delivery pods that can continuously ship enhancements.

 

Engineering & Operational Excellence

• Service Level Management: Secure the reliability, scalability, and security of global platforms, partnering with Infrastructure and Security teams to meet strict internal and regulatory SLAs.
• Technical Debt & Modernization: Systematically track, prioritize, and eliminate technical debt across legacy environments while preparing foundational platforms for cloud-native or API-driven integrations.
• Vendor & Partner Governance: Manage strategic relationships, SLAs, and commercial agreements with major platform vendors, software providers, and global system integrators.

 

Leadership & Change Management

• Global Team Capabilities: Lead, inspire, and grow a multi-disciplinary, distributed team of platform engineers, product owners, business analysts, and delivery managers.
• Stakeholder Management: Serve as the primary point of contact for regional executive leadership, local business entities, and global functional owners to align priority pipelines and managing competing demands transparently.\

 

Skills and Capabilities Required

Technical & Professional Experience

• Proven Track Record: 12+ years of progressive experience in enterprise technology delivery, software engineering management, or digital platform operations within a global, highly regulated matrix environment (e.g., Financial Services, Automotive, or Industrial Fleet/Asset Finance).
• Domain Expertise: Deep hands-on experience managing complex application suites across:
  • Commercial: CRM, loan/lease origination systems, pricing engines, or billing configurations.
  • Finance: Enterprise ERPs, financial platform and automated reconciliation systems.
• Methodologies: Expert knowledge of modern software delivery practices (Agile, Scrum, Kanban, DevSecOps) alongside standard IT service management frameworks (ITIL).

 

Leadership & Soft Skills

• Matrix Navigation: Proven ability to influence and lead across borders without direct hierarchy, balancing global standardized tech footprints with localized business dependencies.
• Communication & Board-Level Gravitas: Exceptional capability to translate intricate technical complexities into clear, value-driven business narratives for C-suite and executive stakeholders.
• Analytical Foundation: Exceptional structural problem-solving skills, with a background rooted in analytical disciplines (e.g., Computer Science, Engineering, or Mathematics).

 

All members enjoy

• Work-Life Balance: Flexible working, including hybrid, designed to support you at every stage of life.

• Global and Inclusive Culture: A global and inclusive culture where your unique background and perspectives are valued.

• Two volunteering days: Two working days to contribute to charities and your community. 

• Comprehensive Benefits: Health, wellness, financial programs and industry leading holiday package.

• Professional Growth: Access to training, mentorship, tuition reimbursement, and career development programs tailored to your goals. 

• Click this link to look at the benefits in your region.

 

Choose Wellbeing

At DLL, we recognize that investing in member wellbeing is essential for creating an inclusive and supportive work environment. This not only promotes personal and professional growth but also boosts productivity, engagement, and overall success. We focus on the following:

• Supporting Members During Moments That Matter: We provide dedicated support resources to help you navigate significant events in your work, your lifestyle, and your personal moments.
• Implementing Global Wellbeing Programs: We carefully select and implement programs that enhance our members’ experience.
• Embedding Wellbeing in Everything We Do: We integrate wellbeing into all our practices and policies to ensure it is a fundamental part of our culture.

 

Good to know: 

• The selection process may involve an assessment.

• For more information, please contact Willem Hessels, Regional Talent Acquisition Manager via [email protected]

 

DLL is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and an inclusive work environment. 

We’re dedicated to ensuring our hiring process is accessible to all. If you require accommodation at any stage, please inform your HR Partner. 

DLL, a great place to build your career

DLL is a global asset finance company that partners with manufacturers, dealers, distributors, and end users to facilitate access to equipment and technology. Headquartered in Eindhoven, the Netherlands, we operate in over 25 countries, offering financial solutions across various industries. We are also a 100% subsidiary of our parent company Rabobank, one of the world’s largest financial companies. Join our community of over 6.000 members from 75 nationalities! At DLL, our unique culture — shaped by our values (We put our customers first -Together we achieve more-You can count on me - I challenge myself and others to grow) and behaviors that define us — is at the heart of everything we do.

We offer exciting job opportunities where you feel welcomed, respected and empowered to be your authentic self and share your best ideas. At DLL, we believe in the strength of our diverse perspectives and experiences, which make our global community thrive.

You’ll receive competitive pay, generous benefits, health and wellbeing support, and manage your work-life balance through our hybrid working flexibility.

Our global operations offer you a variety of development opportunities and we encourage you to take on new challenges across our departments, businesses and regions.

Our company strategy emphasizes our commitment to sustainable business and making social impact is part of that as well. Together, we’ll “Partner for a better world” to make a positive impact. Joining DLL, means joining a company that consistently scores higher than the industry average in Employee Engagement surveys. This is also being acknowledged through many Great Place to Work certificates. People who work at DLL, like DLL. 

Join us in Partnering for a better world!