Global Head of Commercial Effectiveness

As Global Head of Commercial Effectiveness, you will help DLL translate global commercial strategy into consistent execution across markets, teams and customer interactions.

You will lead the capabilities, governance and execution mechanisms that ensure DLL’s commercial organization operates with greater clarity, consistency and effectiveness — enabling markets to execute with autonomy while remaining aligned to DLL’s global commercial priorities, standards and customer ambitions.

You will play a key role in simplifying how DLL commercial teams operate by improving governance, reducing fragmentation, standardizing ways of working, and strengthening adoption of scalable commercial practices, tooling, and processes. You will lead a team focusing on development, deployment and oversight of the Commercial Operating Model, Governance of Commercial Execution and Analytics Product Owner (defining the commercial priorities for the Business Intelligence and Analytics team).

You will also help DLL strengthen execution discipline across Markets by enabling clearer commercial operating models, better prioritization, stronger cross-functional collaboration, and more transparent performance management. This includes supporting the rollout of customer-centric propositions, commercial frameworks and strategic initiatives in a way that balances:

• Global consistency 
• Local market flexibility
• Operational scalability

• Customer value creation

   

You will lead with an enterprise mindset and a strong focus on execution, simplification and continuous improvement — helping DLL become a more connected, scalable and commercially effective organization.

Your Mission

• Improve execution quality, consistency, and customer outcomes while enabling faster, simpler, and more effective delivery of the commercial strategy and standards across markets.
• Lead and develop a team of 3 FTEs and own global Commercial Effectiveness 
• Translate global commercial strategy into actionable, scalable execution models for markets.
• Establish and govern commercial operating standards, ways of working, and execution frameworks.
• Drive adoption of global priorities and commercial transformation programs across markets.
• Simplify sales execution by reducing fragmentation, duplication, and inconsistent practices.
• Lead global commercial change management, including readiness, adoption KPIs, and rollout plans.
• Improve sales performance management through developing global customer-centric KPIs, transparency, and tracking.
• Own commercial performance mechanisms, including sales plans, incentives, and target setting.
• Build scalable enablement (playbooks, standards, training) and shape the Commercial Academy with HR.
• Collaborate on development of CRM standards and drive continuous improvement of tools, processes, and execution models.
• Support markets in embedding new capabilities and operating models within global guardrails.
• Lead sales recognition programs to reinforce performance and desired behaviors.

 

Skills and Capabilities Required

• Strong execution and operational leadership capability. 
• Ability to translate strategy into scalable operational execution. 
• Experience in commercial effectiveness, sales enablement, transformation, operational excellence, or business implementation roles. 
• Strong understanding of commercial operating models and governance. 
• Ability to simplify complexity and improve organizational consistency. 
• Experience working across functions and markets in international organizations. 
• Strong stakeholder management and influencing capability. 
• Ability to balance global standards with local market flexibility. 
• Experience driving adoption of new processes, capabilities, or transformation initiatives.
• Strong collaboration and cross-functional coordination skills. 
• Ability to build scalable frameworks, governance routines, and operational standards. 
• Customer-centric mindset with focus on execution quality and business impact. 
• Strong communication and change-management capability. 
• Ability to identify operational inefficiencies and improvement opportunities. 
• Experience in financial services, vendor finance, leasing or adjacent industries is valuable but not mandatory. 
• Ability to operate effectively in changing and ambiguous environments. 
• Growth mindset with openness to continuous learning and improvement.

 

All members enjoy

• Work-Life Balance: Flexible working, including hybrid, designed to support you at every stage of life.

• Global and Inclusive Culture: A global and inclusive culture where your unique background and perspectives are valued.

• Two volunteering days: Two working days to contribute to charities and your community. 

• Comprehensive Benefits: Health, wellness, programs and industry leading holiday packages.

• Professional Growth: Access to training, mentorship, tuition reimbursement, and career development programs tailored to your goals. 

• Click this link to look at the benefits in your region.

 

Choose Wellbeing

At DLL, we recognize that investing in member wellbeing is essential for creating an inclusive and supportive work environment. This not only promotes personal and professional growth but also boosts productivity, engagement, and overall success. We focus on the following:

• Supporting Members During Moments That Matter: We provide dedicated support resources to help you navigate significant events in your work, your lifestyle, and your personal moments.
• Implementing Global Wellbeing Programs: We carefully select and implement programs that enhance our members’ experience.
• Embedding Wellbeing in Everything We Do: We integrate wellbeing into all our practices and policies to ensure it is a fundamental part of our culture.

 

Good to know 

• The selection process may involve an assessment.

• For more information, please contact Ben Sumbler, Talent Acquisition Partner via [email protected]

 

Desired Primary Work Location: US - Wayne

Applicable pay range:

$161,331 - 240,997 USD [This applies to US only]

€80,858 - 121,286 [This applies to Italy only]

DLL is considering candidates in numerous locations. Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. For roles spanning multiple regions, salary ranges are based on local market salary benchmarks and will vary by region.

The pay estimate displayed represents the typical pay range for candidates hired for this position in the US and or Italy only. Pay may be adjusted outside the projected range based on geographical differentiation as well as for any other lawful reason. Additional factors that may be used to determine your actual pay include your specific skills, years of relevant experience you possess, and other work-related qualifications. Many candidates may start in the bottom half of the applicable pay range, especially those with less experience or qualification.

This position is subject to the terms of DLL’s compensation plans and policies. Further, the position includes all other benefits provided to DLL employees, including healthcare benefits, vacation, sick leave, parental leave, possible discretionary bonuses, and all other benefits that are subject to eligibility. 

DLL is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and an inclusive work environment. 

We’re dedicated to ensuring our hiring process is accessible to all. If you require accommodation at any stage, please inform your HR Partner.

 

DLL, a great place to build your career

DLL is a global asset finance company that partners with manufacturers, dealers, distributors, and end users to facilitate access to equipment and technology. Headquartered in Eindhoven, the Netherlands, we operate in over 25 countries, offering financial solutions across various industries. We are also a 100% subsidiary of our parent company Rabobank, one of the world’s largest financial companies. Join our community of over 6.000 members from 75 nationalities! At DLL, our unique culture — shaped by our values (We put our customers first -Together we achieve more-You can count on me - I challenge myself and others to grow) and behaviors that define us — is at the heart of everything we do.

We offer exciting job opportunities where you feel welcomed, respected and empowered to be your authentic self and share your best ideas. At DLL, we believe in the strength of our diverse perspectives and experiences, which make our global community thrive.

You’ll receive competitive pay, generous benefits, health and wellbeing support, and manage your work-life balance through our hybrid working flexibility.

Our global operations offer you a variety of development opportunities and we encourage you to take on new challenges across our departments, businesses and regions.

Our company strategy emphasizes our commitment to sustainable business and making social impact is part of that as well. Together, we’ll “Partner for a better world” to make a positive impact. Joining DLL, means joining a company that consistently scores higher than the industry average in Employee Engagement surveys. This is also being acknowledged through many Great Place to Work certificates. People who work at DLL, like DLL. 

Join us in Partnering for a better world!