Call Center Representative
About this role
Overview
Looking to TRADE UP to a better opportunity? Dilling Heating Cooling Plumbing and Electrical to find the best Call Center Representative in the area.
We are a Heating, Cooling, Plumbing and Electrical company in Charlotte, NC that has a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match.
Compensation:
- $18 - $22/hour + $250 - $600 in weekly bonus potential!
Why YOU Should Join Our Team:
- Competitive Pay
- Full Benefits: Medical, Prescription, Dental, and Vision plans to keep you and your loved ones healthy. Disability & Term Life Insurance, plus matching 401k benefits.
- Career Development: Ongoing training & development with clear pathways for growth.
- Paid Time Off: Paid Holidays & PTO to ensure you can recharge and enjoy life outside of work.
What YOU Will Do:
- Call customers from prior day for quality check
- Call maintenance customers and schedule visits
- Call on customer list to offer promotions
- Follow up on reviews positive and negative
- General inbound customer service
What We Need From YOU:
- Customer Service/Call Center: 1 year (Preferred)
- Service Titan experience is a plus
- Strong attention to details
- Conscientious, team player
- Desire to help serve customers
- Honesty, integrity, quality craftsmanship and a good attitude
- Must pass a background check and drug screen
Schedule:
- Monday - Friday, 10:00am - 7:00pm
If this sounds like something you would like to join for a long-term career move, apply today!
Posted Min Pay Rate
USD $18.00/Hr.Posted Max Pay Rate
USD $22.00/Hr.Company at a glance
Since 1955, Dilling: Heating, Cooling, Plumbing & Electrical has offered residential and commercial clients quality HVAC, Plumbing & Electrical services throughout Gaston and Mecklenburg County, NC. Our team of fully licensed, Nexstar Network certified, and insured technicians received training from top HVAC accreditation organizations and can diagnose and resolve any of your home's issue quickly and affordably. We stand behind all of our work, and we offer special discounts on our most popular services and affordable financing options. Contact us today for more information.
Top Benefits
- Medical insurance
- Prescription plan
- Dental insurance
- Vision insurance
- Disability insurance
- Term life insurance
- 401k match
- Paid holidays
- Paid time off
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