Mortgage Administrator
About this role
To provide administrative and sales support to financial advisers and their team to ensure clients receive a 5 star service from start to finish. Providing support to clients after a mortgage application has been submitted by ensuring all documents are compliant and liaising with mortgage lenders.
Hours: Monday-Friday 8.30am-5:30pm
Location: Hampton Hill
Salary: £26,000-£28,000 DOE
Key Responsibilities
Checking files to ensure all documents provided are compliant, under FCA regulations
Liaise between lenders, solicitors, advisers and clients
Acting as the main point of contact for mortgage progression through to offer
Ensuring the products selected remains the best for our client
Follow up and chase Mortgage Reviews
Organising calls for clients due for a remortgage to retain existing business.
Generate 5 star google reviews
Requirements
Good working knowledge of Microsoft word, Excel and outlook
Well-spoken with excellent knowledge of the English Language
Confident telephone manner
Excellent time management skills with ability to prioritise and organise own workload
Ability to work under extreme pressure to meet deadline
Skills
Excellent attention to detail
Highly organised
Team player, flexible and keen to get involved in a number of different tasks
Friendly and Polite with a positive “nothing is too much trouble” approach
Self-motivated and able to work alone
Committed to providing excellent customer service
What We Offer:
- Progression: Fast-track growth within the property industry, with clear development pathways.
- Comprehensive Training: From apprenticeship to industry qualifications, we’ll support your development every step of the way.
- Holiday: Enjoy a generous allowance starting at 25 days annually, plus a birthday day off to celebrate.
- Supportive Environment: Wellbeing programs, team social events, and a fun, dynamic workplace.
- Additional Perks: Pension contribution, beauty and fitness discounts, season ticket loan, cycle-to-work scheme, and enhanced maternity/paternity leave.
- Give Back: Paid day off to volunteer at a charity of your choice.
Company at a glance
As the fastest growing independent Estate Agent in London with over 100 offices in the best locations across the capital, we have exciting opportunities for driven and motivated individuals who want to build a rewarding and lasting career with us.
Whether you’re a school leaver who has decided university is not right for you, a recent graduate, you’re contemplating a career change, or looking for flexibility to match your life circumstances, we have opportunities and coaching support suited to you.
Our training, development and support is legendary - including the opportunity to gain industry recognised Apprenticeships and professional qualifications - and after building experience in sales, lettings or in our growing property management team, we’re immensely proud that over 90% of our managers have grown their careers with us.
With the best located offices, industry leading teams, and continued investment in the business and in our people, we’d love to talk. Contact us in confidence on 0207 490 7709 or [email protected].
Top Benefits
- Fast-track growth
- Comprehensive training
- Industry qualifications
- 25 days annual leave
- Birthday day off
- Wellbeing programs
- Team social events
- Pension contribution
- Beauty and fitness discounts
- Season ticket loan
- Cycle-to-work scheme
- Enhanced maternity/paternity leave
- Paid volunteering day
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?