Client Research Coordinator
About this role
As our Business Support team continues to grow, we're looking for a proactive and organised individual to provide administrative, reporting and operational support to our Client Research team.
This is a varied role that plays an important part in keeping the department running efficiently, ensuring reporting is accurate, administrative processes are well managed and colleagues have the support they need to deliver an outstanding experience for clients and customers. It's an excellent opportunity for someone looking to build a career in business support and operations within the property industry.
Salary: £27,000-£29,000 DOE
Location: Clapham
Hours: Monday-Friday 8.30am-5.30pm - office based full-time
Key Responsibilities:
Produce daily, weekly and monthly reports.
Support the Client Research Team with administrative requests.
Helping to create reports for the team managers to enable them to run their teams.
Review exchanged and let properties and update figures and accounts sheet.
General administrative support for the department including communicating with IT and Facilities.
Support the senior coordinator with data entry and reporting tasks.
Requirements:
Confident using Excel and previous use of CRM systems.
Previous administrative experience.
Willingness to learn and develop new skills.
Enthusiastic, ‘Nothing is too much trouble’ attitude.
Logical thinking with creative problem-solving aptitude.
Organised, with a flexible approach to a varied workload particularly during busy periods.
Customer service experience would be preferred.
Strong verbal and written communication.
Attention to detail.
Skills:
Has a professional and positive approach towards new challenges.
Willing to use the telephone as the first point of contact.
Able to demonstrate initiative and problem solve independently.
What We Offer:
Progression: Fast-track growth within the property industry, with clear development pathways.
Comprehensive Training: From apprenticeship to industry qualifications, we’ll support your development every step of the way.
Holiday: Enjoy a generous allowance starting at 25 days annually, plus a birthday day off to celebrate.
Supportive Environment: Wellbeing programs, team social events, and a fun, dynamic workplace.
Additional Perks: Retail discounts, season ticket loan, cycle-to-work scheme, and enhanced maternity/paternity leave.
Give Back: Paid day off to volunteer at a charity of your choice.
Company at a glance
As the fastest growing independent Estate Agent in London with over 100 offices in the best locations across the capital, we have exciting opportunities for driven and motivated individuals who want to build a rewarding and lasting career with us.
Whether you’re a school leaver who has decided university is not right for you, a recent graduate, you’re contemplating a career change, or looking for flexibility to match your life circumstances, we have opportunities and coaching support suited to you.
Our training, development and support is legendary - including the opportunity to gain industry recognised Apprenticeships and professional qualifications - and after building experience in sales, lettings or in our growing property management team, we’re immensely proud that over 90% of our managers have grown their careers with us.
With the best located offices, industry leading teams, and continued investment in the business and in our people, we’d love to talk. Contact us in confidence on 0207 490 7709 or [email protected].
Top Benefits
- Fast-track Growth
- Comprehensive Training
- Industry Qualifications
- 25 Days Annual Leave
- Birthday Day Off
- Wellbeing Programs
- Team Social Events
- Retail Discounts
- Season Ticket Loan
- Cycle-to-work Scheme
- Enhanced Maternity/Paternity Leave
- Paid Volunteer Day
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