Client Accounts Administrator
About this role
Main purpose of role: To complete all financial transactions on the Lettings side of the business, providing support to all our offices and property management teams, giving a service that feels like it's part of the local office, treating every customer as if they were our only and retains our Landlords for life!
Location: Hanworth, TW13
Hours: Monday - Friday 8.30am-5.30pm
Salary: £26,500-£28,000 DOE
Key Responsibilities:
- Posting daily financial transactions, including collections of rents and Landlords payments
- Data entry into our client accounting system
- Setting up the financial side of all new tenancies
- Releasing deposits back to tenants
- Issuing manual payments
- Ad-hoc calculations of rents and fees
- Adhering to codes of practice set by governing bodies(RICS,ARLA)
- Providing support to our expanding office network and support functions
Requirements:
- Excellent attention to detail and accuracy
- Positive with a can do attitude
- Team Player
- Thrives under pressure particularly during busy periods
- Flexible and able to prioritise workload
- Reliable and committed to your work as well as the team
- Proven lettings experience - desirable
- Previous financial administration experience - desirable
- Knowledge of CFP Winman software - desirable
- Working knowledge of accounting software - desirable
Skills:
- Has a professional approach, demonstrating high levels of integrity
- Organised
- Confident, with excellent communication skills, using the telephone as first point of contact
What We Offer:
- Progression: Fast-track growth within the property industry, with clear development pathways.
- Comprehensive Training: From apprenticeship to industry qualifications, we’ll support your development every step of the way.
- Holiday: Enjoy a generous allowance starting at 25 days annually, plus a birthday day off to celebrate.
- Supportive Environment: Wellbeing programs, team social events, and a fun, dynamic workplace.
- Additional Perks: Pension contribution, beauty and fitness discounts, season ticket loan, cycle-to-work scheme, and enhanced maternity/paternity leave.
- Give Back: Paid day off to volunteer at a charity of your choice.
Company at a glance
As the fastest growing independent Estate Agent in London with over 100 offices in the best locations across the capital, we have exciting opportunities for driven and motivated individuals who want to build a rewarding and lasting career with us.
Whether you’re a school leaver who has decided university is not right for you, a recent graduate, you’re contemplating a career change, or looking for flexibility to match your life circumstances, we have opportunities and coaching support suited to you.
Our training, development and support is legendary - including the opportunity to gain industry recognised Apprenticeships and professional qualifications - and after building experience in sales, lettings or in our growing property management team, we’re immensely proud that over 90% of our managers have grown their careers with us.
With the best located offices, industry leading teams, and continued investment in the business and in our people, we’d love to talk. Contact us in confidence on 0207 490 7709 or [email protected].
Top Benefits
- Pension contribution
- Beauty and fitness discounts
- Season ticket loan
- Cycle-to-work scheme
- Enhanced maternity/paternity leave
- Paid volunteer day
- 25 days annual holiday
- Birthday day off
- Professional development pathways
- Comprehensive training
- Wellbeing programs
- Team social events
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