Product Designer
About this role
About DevRev
At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.
About the role
At this level, you're no longer just contributing - you're driving. You own complex product areas, raise the quality of work around you, and operate with significant autonomy. You're producing judgment: making hard trade-offs, owning them, and explaining what you sacrificed and why. At DevRev, this means designing the communication layer of an AI-native platform - the surfaces where humans and Computer exchange meaning, where conversations carry consequence, and where the difference between a chatbot and a teammate lives in the details of interaction.
- Own and execute on the design of complex features or entire product areas.
- Create sophisticated user flows and elegant interaction patterns for both human and AI-driven interfaces.
- Lead research initiatives to uncover deep user insights.
- Identify and resolve systemic design challenges across product surfaces.
- Collaborate effectively with product, engineering, and AI teams.
- Mentor other designers and contribute to their growth.
- Actively experiment with GenAI tools to push creative output forward.
- 4–8 years of product design experience.
- Expert-level proficiency with Figma and prototyping tools.
- Deep understanding of user-centered design methodologies.
- Strong ability to analyze complex user and business problems.
- Experience leading design projects from concept to launch.
- Excellent communication skills and ability to influence decisions.
- Experience designing for AI, conversational, or data-rich product surfaces is a strong plus.
Who You Are
- You're driven by design excellence and are starting to influence through your craft.
- Confident leading creative work independently.
- Comfortable navigating ambiguity and defining problem spaces others haven't mapped.
- Motivated to elevate peers by setting a visible standard of quality.
DevRev is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
Company at a glance
Computer is the most precise, efficient, and safe AI platform for enterprise search, employee service/help desk, and customer support (including voice).
It works by unifying all your existing systems and data into a patented, AI-ready knowledge graph: Native Shared Memory. Every tool, every team, every customer conversation lives in this compounding context. So every answer and action is grounded in what your company knows, and how it operates. With permissions and safety guardrails respected, always.
PROVEN EFFICIENCY, PRECISION, AND SAFETY
We tested Computer against the market-leading AI on enterprise data:
- 48% more accurate
- 4.4x fewer tokens used
- Cost stays flat at 256x data growth (vs. 29% growth)
These results are from “Enterprise-Bench” – the AI industry’s first open, vendor-neutral benchmarking tool. Developed with Laude Institute, validated by Professor Alexandros Dimakis (UC Berkeley). The benchmark model, dataset, and traces are all public. (Feel free to get in touch to learn more.)
REAL-WORLD RESULTS
More and more companies are trusting Computer
- Bolt: 40% faster ticket resolution. 43% cut in live ticket volume. 25% increase in customer retention.
- Bill: 70% of support tickets fully resolved without a human. 100% deployment across all market segments in 15 weeks. Up to $6M in annual savings.
- $1.1B org*: 2,000+ new hires onboarded in one year without hiring extra IT staff. 10 weeks to full deployment across all teams.
*We can’t reveal the name of our (very) happy customer just yet – but we will soon.
DevRev is headquartered in Palo Alto, with eight global offices. We’re backed by Khosla Ventures and Mayfield, with $150M+ raised. Founded by Dheeraj Pandey, former co-founder and CEO of Nutanix [NASDAQ: NTNX], and board member at Adobe [NASDAQ: ADBE], alongside Manoj Agarwal, former SVP of Engineering at Nutanix.
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