Scheduler Rep- FT- Mon to Fri- St Petersburg FL

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Minimum typing skills of 35 wpm

 Demonstrated working knowledge of software/system/equipment.

 Knowledge of function and relationships within a hospital environment preferred

 Advance Customer service skills and experience

 Ability to work in a Call center environment

 Ability to receive and express detailed information through oral and written communications

 Course in Medical Terminology required

 Advanced understanding in surgery procedure scheduling preferred

 High achievement in productivity.

 Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.

 Identifies opportunities to improve patient relations and shorten the time it takes to handle scheduling processes.

 This position requires high-level problem solving and analytical skills, technical accuracy, excellent  communication skills and the highest ethical standards.

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience required to perform the job.

 High School Diploma or equivalent required

 2-5 year administrative experience in medical facility, health insurance, or related area.

 3+ years in Patient Access/Scheduling preferred.

 Some college coursework is preferred

MWW