The Operations Area Manager is responsible for tactical execution of distribution related functions within the New Jersey Distribution Center, as well as a greater depth of planning, operational control, exceptions management, succession planning, and communication within a specific area of focus and/or across an assigned shift. On a daily basis he/she is responsible for supervising subordinates and processes occurring within a specified area of responsibility and coordinating efforts with counterparts across all departments and shifts in an effort to achieve excellence in daily execution. As a front-line leader, the Manager will have an opportunity to develop the talents and capabilities of a dynamic team of 15-20 order processors and/or power equipment operators to meet and exceed corporate, personal, and professional growth goals.

· Responsibility to oversee subordinates and multiple activities within a department and/or shift (Receiving, Case Pick/Putaway, Case Loops, Order Processing, Shipping, Ship Sort, Inventory Control, Wave Management).

· Coach, train, and oversee department leaders and provide on-going coaching to subordinates to ensure professional growth, adherence to Company policies, and performance standards.

· Coordinate with the Facilities Manager to oversee safety, security, and building control activities in their area of responsibility.

· Systems interaction encompasses management of transaction activities, as well as exceptions management, planning, and distribution flow through the facility.

· Prioritize and monitor the completion of orders to ensure that all deadlines are met.

· Track productivity levels of department to meet company standards and projections.

· Direct communication with internal and external customers regarding operational activities and resolutions involving activities occurring during their period of responsibility.

· Build and maintain relationships with all functional areas within the distribution center, Company employees, and vendors.

· Prior working knowledge of appropriate systems strongly desired, including but not limited to WMS, automation, conveyor, and unit sortation

· Strong understanding of Lean/Six Sigma methodolgies

· Familiarity with Microsoft Office Word and Outlook, and high proficiency with Microsoft Excel

· Systems and informational management skills are at the moderate to expert level

· Must have a working knowledge of distribution related processes, business concepts, and best practices.

· Should be able to work with others, and manage outside vendors and customers.

· Must have the ability and eagerness to work as part of a team, as well as lead others.

· Proven ability to implement process improvement initiatives

· Knowledge of proper business communication etiquette, and effective verbal and written communication skills.

· Strong multi-tasking, organizational, detail, follow-up, and interpersonal skills

· Combined 4+ years in supervisor and management level positions overseeing 15+ associates, preferably in a distribution center environment

· Prior hands-on experience with Warehouse Management System(s)

· Bachelor's degree in related field, preferred

· Previous experience with specific systems actively utilized within the facility -

· HighJump

· SiSense

· AS400

· UPS CampusShip

· Dayforce

· Labor Management System(s)

· Extensive exposure to an automated facility

· Experience overseeing a workforce consisting of both full-time/direct and temporary associates.

· Experience with bills of lading (BOLs), container / trailer loading and unloading, and load / shipment sortation best practices highly desired.