CRM Specialist - ZOHO
About this role
We are looking for a Zoho CRM Specialist who can manage, customize, and optimize our CRM ecosystem to drive customer engagement, retention, and operational efficiency. This role requires a mix of CRM expertise, automation skills, and basic coding knowledge to build scalable systems and improve overall performance.
Key Responsibilities
- Manage and maintain Zoho CRM, ensuring accurate data, pipeline visibility, and smooth operations
- Design and execute targeted campaigns using Zoho Campaigns and Zoho Marketing Automation
- Build and optimize workflows, blueprints, and automation using Deluge
- Develop and manage integrations with internal and third-party tools via APIs and webhooks
- Create customer segmentation strategies for lifecycle marketing (lead nurturing, retention, re-engagement)
- Generate reports and dashboards using Zoho Analytics to track campaign and sales performance
- Ensure CRM data hygiene, deduplication, and compliance with data privacy standards
- Collaborate with sales, marketing, and tech teams to improve CRM usage and efficiency
Requirements
Bachelor’s degree in Marketing, Business, IT, or related field
Company at a glance
Everyone encounters various skin issues related to Acne, Scars & Marks, Pigmentation, Dark Circles, Dry & Dull Skin, Sensitive Skin, Damaged Skin! Covering skin issues with make-up and toxic cosmetics can adversely affect skin health, eventually lowering one’s confidence and self-esteem.
Even though we are overly exposed to the sun & pollution, facing hormonal imbalances, or stressed with lifestyle habits, We all deserve to have glowing and healthy skin!
DERMATOUCH specializes in DERMOCOSMETICS. We are committed to provide skin safe formulations infused with clinically proven actives to address various issues of skin and own a significant space in consumers’ skincare rituals.
Our wide array of products give you a supple, healthy, and even toned complexion while eliminating skin problems!
Our Vision
DERMATOUCH has the vision to be the most preferred dermocosmetics skincare regimen brand to help customers achieve flawless skin irrespective of complexion.
Our Core Values - Transparency, Simplicity, Respect, Results
Our Purpose
Go Beyond Your Appearance & Shift the focus from - #fairtoflawless!
There is an age-old and coetaneous obsession with the fair complexion for being recognized as adorable and admirable.
We believe that now we should shift the focus from fair to flawless skin. Hence, we have curated skin safe formulations to address skin impurities and problems to help our consumers achieve flawless skin irrespective of complexion.
Nourish your skin effortlessly in the best possible way with DERMATOUCH!
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