Front Desk/Admin Dentistry of the Carolinas - East Charlotte
About this role
Front Desk Administrative Assistant – East Charlotte
Dentistry of the Carolinas
Dentistry of the Carolinas
We're seeking to hire a Front Desk Administrative Assistant to join our East Charlotte team! This position is ideal for someone who is friendly, organized, and eager to learn. Prior dental or orthodontic office experience is preferred but not required-we're happy to train the right candidate who demonstrates professionalism, attention to detail, and a strong work ethic.
The ideal candidate thrives in a fast-paced environment, enjoys working with people, and takes pride in providing exceptional customer service. A positive attitude, reliability, and excellent communication skills are essential to success in this role.
To be successful in this role, you should have:
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Strong customer service and communication skills
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The ability to manage a busy, multi-line phone system and greet patients warmly
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Attention to detail when scheduling appointments and updating patient records
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Basic computer proficiency (Microsoft Office or similar)
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Comfort learning new software; experience with Open Dental or similar systems is a plus
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An organized, proactive mindset and willingness to help wherever needed
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Understanding of HIPAA privacy policies (training provided)
Qualifications:
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High school diploma or equivalent required
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Dental or orthodontic office experience preferred, not required
Schedule & Benefits:
This is a full-time position, Monday–Thursday with select Fridays.
Compensation is based on experience, and a competitive benefits package is offered with employment.
Please note:
In alignment with our professional appearance policy, we do not allow visible body tattoos, facial piercings, or unnaturally colored hair (e.g., blue, pink, purple).
To learn more about our practice and culture, please visit: www.DentistryoftheCarolinas.com before interviewing.
Company at a glance
Headquartered in Charlotte, NC, Dentistry of the Carolinas is a locally owned and family-operated company that specializes in general dentistry and also offers services in orthodontics, pediatric dentistry, prosthodontics and sports dentistry. What began as a single, general dentistry practice in 1992 has grown into 12 general and orthodontic offices in and around Charlotte that provide excellent, accessible, and affordable care to patients. Run by managing partners and practicing DOC dentists – Dr. Clark Hammock and Dr. James Lotakis – DOC is committed to delivering quality dental care and to putting patient care first.
Top Benefits
- Competitive benefits package
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