About this role
Delaware North is hiring full-time Security Officers to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Security Guard, you will ensure a safe and secure environment for our guests and team members. If you are looking for a role offering teamwork, excitement, and career growth, apply now.
Additional Details
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
Unit Description
Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.
Responsibilities
- Ensure that identification is checked for proper admittance to the gaming floor
- Conduct cash escorts as required
- Observe, handle, and report procedural violations and illegal activity
- Maintain crowd control as required
- Defuse guest profanity and handle issues or complaints professionally
Qualifications
- High School Diploma or GED
- Ability to work in a fast-paced environment
- Must be able to be licensed by State Gaming Commission
- Ability to defuse difficult and sometimes emotionally charged situations when handling guest issues or complaints
- Ability to maintain a professional and courteous demeanor at all times
Physical Requirements
- Ability to stand and walk for extended periods of time
- Ability to communicate through two way radio
- Bending, stooping, lifting and carrying occasionally
- Vision sufficient to perform duties day or night
- Exposure to an occasionally smoky and loud environment
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