About this role
Delaware North Sportservice is seeking a Restaurant Manager for the iconic ChiSox Bar & Grill at Rate Field in Chicago, Illinois, and be part of the excitement of Major League Baseball. In this dynamic leadership role, you'll help drive the success of one of the ballpark's premier dining destinations, leading a passionate team dedicated to delivering exceptional food, outstanding service, and unforgettable guest experiences.
In this role, you will oversee daily operations, develop and inspire team members, and create a welcoming atmosphere that keeps fans coming back. If you're a hospitality leader who thrives in a fast-paced environment, loves creating memorable moments, and is ready to make an impact at one of Chicago's most exciting sports and entertainment venues, please apply!
Additional Details
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
- Medical, dental, and vision insurance
- 401(k) with up to 4% company match
- Annual performance bonus based on level, as well as individual, company, and location performance
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition and/or professional certification reimbursement
- Generous friends-and-family discounts at many of our hotels and resorts
Unit Description
Delaware North operates concessions, premium dining, and retail services at Rate Field, home of the Chicago White Sox, and has been a partner of the White Sox since 1940. We manage concession stands at the 40,615-seat stadium with a menu offering Windy City-inspired favorites.
Responsibilities
- Manage all restaurant operations, ensuring smooth coordination across all areas of the restaurant
- Train, motivate, and develop team members to maintain high performance and professionalism
- Maintain positive guest relations and high standards of service, addressing concerns and complaints in a timely and professional manner
- Assist with administrative tasks including ordering, inventory, scheduling, and operational reporting
- Continuously monitor the point-of-sale system, checking for errors, price variations, and accuracy
- Monitor and enforce health, safety, and sanitation standards in compliance with regulations
Qualifications
- Minimum of 2 years of experience as a Restaurant Manager, Assistant Manager, or similar role, preferably in a high-volume establishment with experience managing budgets, cost control, inventory, and an understanding of P&L’s
- Strong leadership and interpersonal skills, with the ability to foster teamwork and motivate team members
- Knowledge of food and beverage service standards, health regulations, and safety procedures
- Financial acumen and proficient computer skills, including Word, Outlook, Excel, and point-of-sale systems
- Ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
- Capacity to work a flexible schedule to accommodate business levels
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