1970 Club Server, KeyBank Center

Overview

Delaware North Sportservice is hiring part-time Servers to join our 1970 Club team at KeyBank Center in Buffalo, New York. Join our team as a Server and be part of a dynamic environment where your exceptional service skills take guests to their favourite culinary destination.

 

Please note that this is a tipped position; the listed hourly minimum pay doesn’t include any potential tipped earnings.

Additional Details

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

Unit Description

Delaware North operates concessions, clubs, and suites for the NHL's Buffalo Sabres at KeyBank Center and has been a partner of the Sabres since 1970, the year the team was founded. We manage concession outlets, suites, and clubs, including a members-only fine dining restaurant, at the 19,200-seat arena.

Responsibilities

• Greet club visitors warmly, explain the scope of the all-inclusive food and beverage packages, and answer venue questions
• Accurately collect guest orders and communicate them to the bar or kitchen, and promptly navigate through busy rooms, balancing heavy trays while attentive to guest needs
• Serve alcoholic beverages responsibly, adhering to all alcohol service policies and procedures.
• Accurately enter orders into the point-of-sale system and process payments, closing out tableside transactions with guests in a high-volume premium environment
• Collaborate with other restaurant servers, kitchen, and bar staff
• Maintain clean tables, clear empty glassware, and restock service stations. Perform opening, closing, cleaning, and side work duties, as assigned, and ensure all equipment and workspaces are clean, sanitized, organized, and functioning

Qualifications

• Experience in cash handling and credit card processing
• Beneficial if you have one year’s experience as a server in a high-volume environment and experience with a point-of-sale system in a service or hospitality environment

Physical Requirements

• Must be able to lift 35 lbs, as well as standing, walking, bending for long periods of time, which may include walking up stairs
• Visual awareness and hearing sufficient to take orders and prepare checks