CNC Field Service Engineer

Location
Dubai
Workplace
On-site

About this role

We're recruiting a CNC Field Service Engineer for one of our clients, who is a leading manufacturing company based in Dubai, UAE.

About Our Client:

Our client is a leading manufacturing company based in Dubai, UAE, specializing in delivering innovative industrial solutions across diverse sectors. With a strong commitment to quality, operational excellence, and advanced manufacturing technologies, the company has established a solid reputation for delivering high-performance products and integrated production solutions.

Key Responsibilities:

  • Install and commission new CNC machines at customer sites, including assembly, alignment, leveling, calibration, wiring, and final testing to ensure the machines are fully operational
  • Perform planned preventive maintenance and provide reactive breakdown support to minimize machine downtime
  • Diagnose and troubleshoot complex technical issues involving mechanical, electrical, hydraulic, pneumatic, and CNC control systems
  • Read and interpret technical drawings, electrical schematics, and PLC (Programmable Logic Controller) ladder diagrams to carry out repairs and maintenance
  • Provide technical training to customer personnel on the safe and efficient operation and maintenance of CNC equipment
  • Prepare detailed service reports documenting hours worked, installations completed, repairs performed, parts used, and technical recommendations



Requirements

  • Bachelor's degree in Mechatronics, Electrical Engineering, Mechanical Engineering, Industrial Automation, or a related field
  • Minimum 5 years of experience in CNC machine installation, commissioning, maintenance, and troubleshooting
  • Hands-on experience with CNC milling machines is mandatory
  • Experience working with machine tool manufacturers, CNC distributors, or authorized service providers is preferred
  • Experience in customer-facing field service roles
  • Strong knowledge of FANUC CNC systems and software maintenance functions
  • Strong knowledge of Siemens SINUMERIK controllers (828D, 840D, and SINUMERIK ONE) and their software maintenance functions
  • Knowledge of CNC parameter backup, restoration, and recovery procedures
  • Knowledge of PLC diagnostic tools and troubleshooting techniques
  • Knowledge of servo and spindle drive diagnostics
  • Knowledge of CAD/CAM software is an advantage
  • Valid UAE driving license (preferred or mandatory, as per company policy)
  • Willingness and ability to travel across the UAE and GCC countries
  • Good command of written and spoken English


Benefits

  • Competitive Salary
  • Employee Benefits as per the UAE Labor Law


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Top Benefits

  • Employee Benefits as per the UAE Labor Law