Workshop Technician for Cycles
About this role
As a Bike Mechanic in our workshop you’ll be providing high quality bike maintenance and repair services to help our customers enjoy their bikes for longer. To put it simply, the purpose of your role is to diagnose and repair mechanical and electrical problems whilst ensuring that your customers receive the best experience in the process. You’ll also be involved in recycling and repairing defective bikes in-store, which means that you’ll play an integral part in achieving our collective mission to help preserve our planet.
What will you benefit from?
- Career progression - At Decathlon, you choose your own career path, whether you aspire to become our next customer service manager or our next CEO - your opportunities for progression are endless!
- Profit sharing scheme - We’re one big international family who exclusively shares the profit we make with our employees.
- We play sport together and have regular team socials!
- Quarterly bonus scheme
- Permanent contracts with fair pay - We don’t believe in zero-hour contracts.
- Cycle to work scheme - 25% discount on a bike of your choice.
- 30% staff discount on our Decathlon products.
Discover more of our company benefits here.
Your Responsibilities:
- Customer Service - Through your own passion for sport, you’ll share your tips and experiences with users and through our hands-on product training you will be able to give the best technical advice for the sports you are responsible for. Decathlon has shifted over the last year into an omnichannel business so it’s essential that our sales assistants are able to assist customers in all aspects of retail shopping, whether that’s in store or online!
- Merchandising - Whether full time or part time, every Sales Assistant is encouraged to take responsibility to autonomously manage stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right product for their sporting practice.
- Team Player - You will be part of a shop floor team of like-minded Sales Assistants, practicing sport and celebrating victories together, so it’s important that you are able to work well within a team environment as well as independently.
Sound good so far? If so, here's the type of person we're looking for…
Who Are You?
- Someone looking to combine a passion for sport with work.
- A people person who is prepared to go the extra mile.
- Someone looking for a retail career with a difference
- Problem solver with excellent communication skills.
- Able to play as part of the team during the busiest times (weekends and holidays).
As a Bike Mechanic, you will be required to work usual retail hours including evenings and weekends.
Company at a glance
We are Decathlon.
We are sport.
And we believe that sport brings out the best in people, especially those in teams.
Our teammates are as passionate about people as they are about sport.
Our values guide our daily actions: Vitality, Generosity, Responsibility, and Authenticity.
We are driven by our purpose: We move people through the wonders of sport. This purpose is shared across the 70+ countries where we are present, in the 80+ sports we support, and through the products we design, engineer, produce, and distribute ourselves.
Because no matter your age, background, or ability, sport should be a space where everyone grows, connects, and can be themselves.
We love what we do and we dare to take risks. We have the right to fall and the opportunity to learn from it. This is lived every day by our 100,000+ teammates, who are trusted with a clear mission from day one. They take on responsibility early, supported by honest feedback and strong human connections.
We are constantly working to build a workplace where everyone feels safe, respected and included. A workplace where people are free to show up as their true selves and know they belong.
We take pride in creating products that are accessible while taking responsibility for our environmental impact and long-term commitment to the planet.
Whether you visit one of our 1,800+ stores or connect with us online, we live by the same customer philosophy: satisfied or satisfied.
The words of our founder Michel Leclercq still guide us today: "Everyday is a new starting line"
We win as a team.
We grow as a team.
And we celebrate the wins, and the learnings, together.
Are you ready to play?
Top Benefits
- Career Progression
- Profit Sharing Scheme
- Quarterly Bonus Scheme
- Permanent Contracts
- Cycle To Work Scheme
- 25% Bike Discount
- 30% Staff Discount
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