24/7 QA Specialist I

Datawords has developed an innovative value proposition by placing multicultural adaptation and international deployment of digital content at the center of an industrial production process.

By combining linguistic, cultural, technical and web marketing expertise, Datawords has become a global leader in digital localization and content management across all digital channels. Today, Datawords employs nearly 900 people across major hubs in Paris, Brussels, Shanghai, Hong Kong, Seoul, Tokyo, New York, Montreal, Mexico, Milan, Barcelona and Luxembourg.

As a fast-growing, multicultural and tech-driven company, Datawords offers a unique opportunity to work with leading international brands and contribute to the future of global digital content.

To support our growing production capacity, we are hiring a QA Specialist I for our office in Makati City.

Come and Join a growing and dynamic Group of Digital Communication Agencies located in both great cities in the Philippines - Makati & Cebu

Office Location: Exportbank Plaza Condominium, Chino Roces, Makati City

Reporting to: Senior QA Specialist

Individual contributor

Main Job Function

• Work with Paris Project Managers, Manila and Cebu teams to ensure output alignment with project goals.

• Handle QA production requests with training and Leads supervision.

Responsibilities

• Execution of website testing on mobile phones and desktops 

• Ensure the digital presence and functionality of websites match the specifications of the client

• Responsible for providing daily reports to the team

• Reporting and use of bug reporting platforms (example: JIRA)

• Must actively take part in trainings, daily calls, and monthly meetings as set by the team lead or counterparts

• Maintaining and updating internal trackers (ticket status, project requirement)

• Communicating with global counterparts

• Report the issues of the internal production tools

Qualifications 

• Graduate of Information Technology and the like 

• 0-1 year of experience in a similar role or internship experience

• Basic knowledge of Microsoft Suite (Excel, PowerPoint, Outlook)

• Has basic knowledge in manual and QA automation

• OK with repetitive tasks (audits/QA)

• Has knowledge of responsive & e-commerce websites

• Mobile and desktop Quality assurance experience

• Basic website design/responsiveness experience

• Good English communication skills (verbal and written)

• Attention to details and commitment to accuracy

• Able to prioritize, balance and organize multiple tasks efficiently

• Good time management skills – Flexible and constructive when responding to changing deadlines and time pressure

• Willing to work on a shifting schedule, weekends, and holidays included

• Able to work in a distributed/remote and collaborative global team environment

• Fast learner

Nice to Have

• Knowledge of issue tracking tools like JIRA Cloud and Confluence

• Knowledge in different QA automation languages

• Basic experience in Looker Studio

• Knowledge in basic SEO testing and tools like OnCrawl and Screaming Frog

• Knowledge using any AI tools

Values and personality

• Open-minded and likes diversity

• Reliability

• Adaptability

• Accountable

• Integrity

• Results-driven

• Proactive

• Team player

• Creativity

Work set-up and working hours:

• Shifting Schedule / Monday to Friday
• Hybrid Setup

Working at Datawords Philippines, you will enjoy:

• Hybrid setup with hybrid allowance
• Competitive Salary
• Shift incentive
• Health Insurance Policy with Dental, Optical and ComPsych coverage
• Learning opportunities, access to Linkedin Learning courses
• Local and International training/business trip opportunities
• Vacation leave, Sick Leave, Offered Leave, Marriage Leave, Birthday Leave
• Virtual and Onsite Health and Wellness Programs
• Inclusive, Fun and Unique Datawords Culture where EVERYONE MATTERS!