Manager - Operations (Outbound Logistics)

Location
Chennai
Workplace
On-site

About this role

  • Logistics Coordination:
    • Oversee the scheduling and routing of vehicles to ensure timely and cost-effective deliveries.
    • Collaborate with internal teams and external partners to ensure smooth transportation operations.
  • Fleet & Vehicle Management:
    • Monitor and manage the fleet, ensuring all vehicles are properly maintained and compliant with industry standards.
    • Oversee vehicle scheduling for repairs, inspections, and upgrades to minimize downtime and maximize efficiency.
  • Yard Operations:
    • Manage the day-to-day operations within the yard, ensuring vehicles are parked, loaded, and unloaded efficiently.
    • Organize yard space to ensure optimal utilization and easy access to vehicles and equipment.
    • Implement safety protocols to prevent accidents and ensure a safe work environment for all personnel.
  • Team Leadership:
    • Lead, train, and manage logistics personnel, including drivers and yard staff.
    • Ensure teams are equipped with the knowledge and tools needed to perform tasks effectively.
    • Develop and track performance metrics to monitor individual and team efficiency.
  • Inventory & Asset Management:
    • Maintain accurate records of vehicles, equipment, and goods in the yard, ensuring all assets are accounted for.
    • Oversee inventory control processes to streamline yard operations and avoid inefficiencies.
  • Data Management & Reporting:
    • Analyze operational data to identify opportunities for improvement in logistics, vehicle utilization, and yard operations.
    • Provide regular reports on performance, costs, and key operational metrics to senior management.
  • Compliance & Risk Management:
    • Ensure all logistics activities comply with relevant regulations, including safety, environmental, and transportation laws.
    • Mitigate operational risks, including vehicle damages, delays, and safety violations.
  • Customer Satisfaction:
    • Maintain a high level of customer satisfaction by ensuring timely, safe, and accurate delivery of goods.
    • Handle any customer issues or delays efficiently and professionally

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