Formal Referral Specialist

CuraLinc Healthcare is seeking a Formal Referral Specialist. This fully remote position is responsible for managing a caseload of Formal Referral cases from start until it closes. 

CuraLinc Healthcare delivers transformative mental health care fueled by connectivity, marrying technology and personalized advocacy to support thousands of the world's best employers and millions of their employees throughout their mental health care journey.

CuraLinc Healthcare is a service-driven organization whose employees are treated with professionalism and respect. We believe that "a chain is only as strong as its weakest link" and, therefore, look to hire high-performing professionals with outstanding experience, work ethic and character.

We strive to provide all selected applicants with a smooth recruitment experience. Therefore, we ask that you complete an application for employment via curalinc.com/careers or this posting's easy apply. If you are selected for a position with CuraLinc, we will not ask for personal or financial information via email. Should you have any questions or concerns, please contact us via [email protected]. 

Primary Responsibilities 

• Provide Guidance, Support, Consultation and Referrals to Employees, Employers, and Providers 
• Manage a Caseload of Formal Referral Cases with Varying Levels of Clinical Acuity
• Respond to occasional calls afterhours for FMR requests and Management Consults
• Develop an Individualized Care Plan to Address the Unique Clinical and Sub-Clinical Needs for Each Employee
• Facilitate Referrals and Assist Employees with Securing Appointments for Short-Term EAP Counseling 
• Provide Mental Health Advocacy and Navigation to Participants in Need of Higher Levels of Care
• Conduct Active Case Management Including Treatment Plan Reviews, Compliance Monitoring, and Consultation with Managers
• Perform Timely Follow-Up with Employees to Ensure Compliance with Treatment Plans and Employee Engagement in Treatment 
• Perform Timely Follow-up with Referring Managers and HR Representatives
• Maintain Accurate and Complete Records in Compliance with HIPAA, Ethical and Departmental Guidelines

Required/Minimum Qualifications 

• Master's Degree in a Mental Health Discipline (e.g. - Social Work, Counseling, Marriage and Family Therapy)
• Relevant Post-Graduate Clinical Experience
• Clinical Licensure
• Strong Reasoning Ability – Capacity to Collect Data, Establish Facts, Define Problems and Draw Valid Conclusions
• Excellent Time Management and Organizational Skills
• Strong Attention to Detail and Ability to Manage Cases from Highly Specialized Accounts (i.e. DOT violations)
• Ability to Work Independently and Fully Remote on a Caseload of 60+ FMR Cases
• Exceptional Written and Verbal Communication Skills 
• Ability to Provide Management Consultation with Employers on Employee Disciplinary and Mental Health Concerns 

This is a full-time, hourly role, located in the continental United States and Hawaii, and includes a robust benefits package, with 100% company-paid single tier medical coverage insurance, PTO, 401(k) with match, dental, vision, life, and disability insurance.

CuraLinc is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, national origin or disability.