Customer Engineering Product Specialist
About this role
We are looking for a talented Customer Engineering Product Specialist to join our team specializing in engineering for our Cummins’ business in Columbus, IN.
In this role, you will make an impact in the following ways:
Partner with Subject Matter Experts, VPI teams, and OEM customers to deliver critical product data, installation requirements, and technical guidance that enable successful equipment integration and performance.
Influence OEM machine quality, reliability, and optimization by making informed decisions on product selection, application design, and system integration strategies.
Drive continuous improvement in installation quality and engineering processes by leveraging tools such as Advisor, COLS, and GCE to support efficient, data-driven decision making.
Serve as the primary technical liaison for customers, building trusted relationships while managing specifications, product changes, technical inquiries, and complex installation issue resolution.
Translate customer feedback and Voice of the Customer insights into functional product requirements, ensuring customer needs are reflected in product development and program decisions.
Champion customer and market requirements within Cummins by participating in new product development programs, design reviews, and product change initiatives.
Ensure successful product application and installation by validating prototype performance, maintaining compliance with Cummins installation standards, and utilizing ALD and Six Sigma methodologies to optimize results.
Lead business-impacting projects and technical initiatives while mentoring engineers, improving work processes, influencing technical direction, and serving as a recognized subject matter expert within the organization.
Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.
Company at a glance
At Cummins, we empower everyone to grow their careers through meaningful work, building inclusive and equitable teams, coaching, development and opportunities to make a difference. Across our entire organization, you'll find engineers, developers, and technicians who are innovating, designing, testing, and building. You'll also find accountants, marketers, as well as manufacturing, quality and supply chain specialists who are working with technology that's just as innovative and advanced.
From your first day at Cummins, we’re focused on understanding your talents, current skills and future goals – and creating a plan to get you there. Your journey begins with planning your development and connecting to diverse experiences designed to spur innovation. From our internships to our senior leadership roles, we attract, hire and reward the best and brightest from around the world and look to them for new ideas and fresh perspectives. Learn more about #LifeAtCummins at cummins.com/careers.
Top Benefits
- Relocation assistance
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