Front Desk Representative - Cheektowaga
Cheektowaga · On-site
About this role
Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment.
Looking to combine work, fitness and fun? Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
We are looking for energetic persons who want to work at a fun, high paced gym. If you are that person, then Crunch wants you!
Benefits/ Perks:
- Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more
- Complimentary CPR/AED Re-certifications
- Benefits including group health insurance, disability insurance, life insurance, time-off benefits like vacation and holidays, and others. Must maintain full time status
- Complimentary Crunch gym membership
- Discounts on services, products, and much more!
Front Desk Representative Responsibilities:
- Greet all members & guests with a smile and wish them well as they exit the club
- Check in all members and guests in accordance with company procedures
- Facilitate any messages on club software at member check-in
- Answer phones in courteous, helpful, professional manner
- Communicate special events to members and guests
- Maintain an atmosphere which makes members feel welcome
- Facilitate all member requests or forward to a manager
- Maintain professional disposition at all times
- Understand and follow all policies, procedures and standards
- Sell retail products (if sold at the front desk)
- Schedule member service needs
- Assist in retail, childcare, etc. desks/areas as needed
- Facilitate payment of member services in accordance with company procedures
- Know club facility, services, and schedules
- Maintain a clean and organized work area
- Assist in all projects as delegated by club management
- Above position may report to Operations Manager where applicable
- Follow all policies and procedures in Employee Handbook
- Above description may be subject to change or alteration at any time
Qualifications:
- Fluent in English
- Proficient reading and writing skills
- Good communication skills
- Strong customer service skills
- 18+ years of age
- Experience in a fast-paced environment
- Multitasking skills
- High energy and patience required
- Open availability
- Ability to stand, walk, and move for extended periods of time
Crunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Company at a glance
Crunch is a health club chain that leads the industry in fusing fitness and entertainment. Since opening our doors in 1989, our mission has been to make working out a good time. Today, we are renowned for creating one-of-a-kind group fitness classes and unique programming for our wildly diverse members. With this much going on, Crunch is more than a gym. It's a fitness community for all types of people, with all types of goals, exercising all different ways; working it out at the same place together.
Founded1989
Team Size1,001-5,000 employees
WorkspaceOn-site
IndustryWellness and Fitness Services
Location
Village of Depew, New York, United States
Websitecrunch.com
LinkedInLinkedIn
Top Benefits
- Group health insurance
- Disability insurance
- Life insurance
- Time-off benefits
- Vacation
- Holidays
- Complimentary gym membership
- Discounts on services and products
- Complimentary CPR/AED re-certifications
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?