Assistant Personal Training Manager
About this role
Benefits:
- Bonus based on performance
- Employee discounts
- Paid time off
- Training & development
Assistant Personal Training Manager (APTM)
Position Overview:
The Assistant Personal Training Manager plays a key role in delivering an exceptional fitness experience while driving personal training revenue and supporting team performance. This position blends hands-on coaching, client engagement, and leadership to ensure both members and trainers succeed.
The Assistant Personal Training Manager plays a key role in delivering an exceptional fitness experience while driving personal training revenue and supporting team performance. This position blends hands-on coaching, client engagement, and leadership to ensure both members and trainers succeed.
Key Responsibilities
Client Onboarding & Engagement
- Conduct a set number of weekly new client onboarding sessions (scaled based on club size)
- Deliver high-energy introductory sessions that educate clients, build trust, and guide them toward results-driven programs
- Help new members establish clear fitness goals and commit to a structured training plan
Sales & Revenue Support
- Generate personal training revenue through effective consultations and relationship-building
- Identify client needs and recommend appropriate training solutions (1-on-1, small group, specialty programs)
- Support monthly department sales targets and overall club performance
Team Leadership & Development
- Lead by example through strong personal performance and professionalism
- Provide ongoing coaching and feedback to trainers on session delivery and client engagement
- Assist in onboarding and developing new trainers to meet company standards
Member Experience
- Deliver a high-quality, consistent experience for all members
- Build positive relationships and maintain strong communication with clients
- Address member concerns and escalate issues when needed
- Maintain a clean, organized, and professional training environment
Operations & Performance Tracking
- Support tracking of key metrics including sessions delivered, new clients, and trainer productivity
- Ensure trainers are meeting expectations for availability, session completion, and client follow-up
- Actively engage on the club floor to identify opportunities and support overall business performance
Qualifications
- Experience as a personal trainer or in a fitness coaching role
- Demonstrated ability to drive results through client engagement and sales
- Leadership mindset with the ability to motivate and guide a team
- Strong communication and interpersonal skills
- Self-motivated with the ability to operate in a fast-paced environment
What Success Looks Like
- Consistently meeting or exceeding onboarding session targets
- Strong personal training conversion rates and client retention
- Positive influence on team performance and culture
- High level of member satisfaction and engagement
Ideal Candidate Profile
- High energy, positive, and results-driven
- Comfortable balancing coaching, sales, and leadership responsibilities
- Takes ownership of both personal performance and team success
- Thrives in a performance-based, goal-oriented environment
Company at a glance
Crunch is a health club chain that leads the industry in fusing fitness and entertainment. Since opening our doors in 1989, our mission has been to make working out a good time. Today, we are renowned for creating one-of-a-kind group fitness classes and unique programming for our wildly diverse members. With this much going on, Crunch is more than a gym. It's a fitness community for all types of people, with all types of goals, exercising all different ways; working it out at the same place together.
Founded1989
Team Size1,001-5,000 employees
WorkspaceOn-site
IndustryWellness and Fitness Services
Location
Westminster, Maryland, United States
Websitecrunch.com
LinkedInLinkedIn
Top Benefits
- Performance-based bonus
- Employee discounts
- Paid time off
- Training and development
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