Assistant General Manager

Richmond · On-site$40k – $48k

About this role

Benefits:
  • Free gym membership
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k)
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
Join one of the fastest-growing fitness brands in the United States—Crunch Fitness!

At Crunch, we’re more than a gym—we’re a community built on energy, inclusivity, and results. We offer real opportunities for career growth, hands-on leadership training, and strong earning potential in a fast-paced, rewarding industry.

Our culture is rooted in diversity, acceptance, empowerment, and fun. We’re looking for passionate, charismatic individuals who bring positivity, motivation, and a commitment to helping others succeed. If you thrive in a dynamic environment and love connecting with people, we’d love to have you on our team.


Job Description:
The Assistant General Manager is responsible for assisting the General Manager in day-to-day operations of the club to ensure members and prospects receive the highest quality of service and facilities. This is a full-time, salaried exempt position.


Responsibilities:

  • Achieve target revenue goals through leadership and motivation of employees.
  • Promote a professional and inviting environment that enhances the quality of service and care offered to members.
  • Demonstrate a working knowledge of all standard operating procedures and policies.
  • Conduct tours and telephone inquiries for prospective members.
  • Monitor flagged check-ins to increase revenue and collections.
  • Coordinate and work with other departments, including Personal Training and Group Fitness.
  • Train and supervise the front desk, housekeeping, and Kid’s Crunch staff.
  • Assist with multiple aspects of inventory management, payroll, weekly bank deposits, shift coverage, and general club maintenance.
  • Ensure club meets standards for cleanliness, maintenance, safety, and security.
  • Other duties as assigned.

Above description may be subject to change or alteration at any time.


Qualifications and Skills:
  • High school diploma or equivalent required.
  • Associate's or Bachelor's degree preferred.
  • Minimum of 1 year management experience required.
  • Strong leadership, interpersonal & communication skills.
  • Fitness management experience preferred.
  • Ability to work onsite only.
  • CPR/AED certification.
Physical Requirements:
  • Must be able to adjust and operate all club equipment.
  • Ability to lift 50 lbs. and engage in physical activity, including lifting weights, squatting, bending, reaching, spotting, and prolonged standing/walking.

Company at a glance

Crunch is a health club chain that leads the industry in fusing fitness and entertainment. Since opening our doors in 1989, our mission has been to make working out a good time. Today, we are renowned for creating one-of-a-kind group fitness classes and unique programming for our wildly diverse members. With this much going on, Crunch is more than a gym. It's a fitness community for all types of people, with all types of goals, exercising all different ways; working it out at the same place together.

Founded1989
Team Size1,001-5,000 employees
WorkspaceOn-site
IndustryWellness and Fitness Services
Location
Henrico County, Virginia, United States
Websitecrunch.com
LinkedInLinkedIn

Top Benefits

  • Free gym membership
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k)
  • Bonus based on performance
  • Dental insurance
  • Employee discounts

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