What You'll Do:

The Ad Operations team is responsible for setting up and managing marketing campaign configurations to ensure streamlined execution of our advertiser and publisher ad delivery. As an Ad Ops Specialist in our Gurgaon office, you will get requests cascaded from the Operations teams who transform business needs into technical configurations.
As the expert of Criteo's internal tools, you will leverage checklists to ensure that nothing is forgotten and will strive for zero errors; you will also be able to implement your own process improvement ideas. With exposure to cross-functional teams (Technical Solutions, Creative Services, and Sales), your experience and success in this role will set you up for future career mobility opportunities within Criteo.

• Setup a wide variety of display or mobile campaigns according to client’s goal including campaign creation, budget setup, banner creation, tracking testing.

• Perform pre-launch checks for Criteo campaigns and escalate any issues to commercial or technical team

• Follow changes and updates to product or processes and quickly adapt to them

• Demonstrate strong expertise and knowledge of AdOps practices across the different regions

• Proactively pull requests for completion from the team queue according to priority and in a timely manner

• Work closely with AdOps peers supporting the same Region to ensure requests are actioned within SLAs and according to internal process and guidelines

• Maintain and update workflow checklists to ensure optimal configuration and setup

• Anticipate and identify issues with campaigns and ad-creative

• Discover opportunities for increased automation and operational efficiency and contribute to improve platform functionality

• Work in different rotational shifts as you will support APAC, AU, EMEA & US regions; night shifts are required to support EMEA & US regions. Also open to working on the weekends

Shift: Must be flexible to work in EMEA and AMER shifts based on business requirements.

Location: Gurugram (Hybrid)

Who You Are:

• 1+ years of experience working in an ad operations environment.

• Experience with queue management and following the SLA.

• Experience working in a global context, with remote stakeholders operating in different time zones and regions

• Able to work independently as well as part of a team

• Strong communication and interpersonal skills

• Process driven, extremely precise and organized

• Flexible and able to adapt to fast-changing environments

• Problem solver with good analytical skills

• Fluent in English

• Available to work in EMEA and AMER shift.

• Experience of working directly with 3rd Party rich media vendors such as DoubleClick, Sizmek and Flashtalking is a plus

• Basic knowledge of HTML, Flash and JavaScript

• Understanding of current digital advertising offerings and products

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!

Who We Are:

We’re Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.

At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.

We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.

What We Offer: