About this role
Performs business and productivity analyses, conducts research and organizational studies, and develops methods and procedures which relate to either manual or automated systems or methodologies, and makes recommendations to improve department and corporate effectiveness and efficiency. This role will be primarily responsible for scheduling and organizing team work sessions, documenting outcomes and obtaining signoffs from participants.
The role will also work closely with VP, Managing Director, Account Executives for Client Services to enhance the client engagement experience, future state process design and ensure client satisfaction through routine business and productivity analyses while fostering clear communications between business units and clients.
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