Parts and Service Sales Representative - Phoenix, AZ
About this role
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Job Title: Parts and Service Sales Representative
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Reports to: Aftermarket Sales Manager
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Location: Phoenix, AZ
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Department: PSSR
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FLSA Status: Salary Exempt
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- Establishes and maintains customer relationships.
- Markets and sells the value of parts and service.
- Finds new markets, customers and applications within territory.
- Develops good knowledge of competitive products and suppliers.
- Provides input on annual forecasts for territory potential.
- Resolve customer issues.
- Works with Parts and Service Managers on goals and marketing ideas.
- Provides the customer with information to manage their equipment at the lowest cost per hour.
- Keeps good customer records.
- Performs other duties as assigned.
- 5+ years' sales experience is highly preferred in construction machinery, heavy equipment, or automotive industry.
- Excellent organizational, influence and negotiation skills.
- Excellent communication skills, including verbal, written, listening and presentation skills. Excellent customer service and prospecting skills with the ability to approach the sales process creatively and in a professional and consultative manner.
- Excellent leadership skills, including decision making, creative thinking and goal setting skills.
- Occasionally required to sit and climb or balance, lift or move to 50 pounds.
- Must have a good driving record.
- Basic knowledge on engine, hydraulic, and electric systems, and fleet maintenance.
- Possessing excellent written and verbal communication skills.
- Team player with high customer service focus.
- Ability to multi-task and work quickly and accurate.
- Ability to develop business relationships with customers and Craneworks' employees.
- Four-year college degree in Business/Marketing preferred, but not required.
- A good knowledge of Microsoft Word, Excel and a basic ability to operate industry specific PC programs.
- Health insurance
- Paid time off
- Dental insurance
- 401(k)
- 401(k) matching
- Vision insurance
- Life insurance
- Referral program
- Professional development assistance
CraneWorks is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity. We encourage applicants from all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status protected by applicable law. CraneWorks is committed to providing a work environment that is free from discrimination and harassment.
Company at a glance
CraneWorks is an award-winning global provider of quality lifting solutions. With dealerships across the United States representing the world’s top crane and heavy equipment brands, we sell more Manitex boom trucks and Cormach material handling and knuckle boom cranes than anyone in North America.
Founded in 2002, CraneWorks operates nine facilities in the US, offering new and used sales, nationwide service, worldwide parts, and an extensive rental fleet to customers from a wide variety of industries. While our premium products and custom solutions are impressive, it’s our commitment to customer service that truly sets us apart. Contact us today to experience the CraneWorks difference!
Each CraneWorks location provides regional expertise, with in-depth knowledge of the local marketplace and client needs. Our shops provide both new and used equipment, manufacturer-backed and trained service, extensive parts inventories for all makes, and a modern rental fleet.
Whatever your immediate or long-term needs are, CraneWorks is your one-vendor solution. We serve multiple industries, including the energy sector, municipal and infrastructure construction, residential construction, foundations, precast, material handling, commercial lighting and signage, governmental, and utilities. Along with the traditional equipment segments, on a regional basis CraneWorks provides specific market expertise for fluids management and hydro-excavation, railway service, and aerial platform access equipment.
Top Benefits
- Health insurance
- Paid time off
- Dental insurance
- 401(k)
- 401(k) matching
- Vision insurance
- Life insurance
- Referral program
- Professional development assistance
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