US Voice Process - Hospital Billing AR Callers

Location
Hyderabad
Workplace
On-site

About this role

  • Follow up with insurance companies on outstanding hospital claims.
  • Review claim status and identify reasons for non-payment or denial.
  • Analyze and resolve denied, rejected, or underpaid claims.
  • Initiate appeals and submit supporting documentation as required.
  • Document all actions and call outcomes accurately in the billing system.
  • Work closely with internal teams to resolve claim-related issues.
  • Meet productivity, quality, and collection targets.
  • Ensure compliance with HIPAA and client-specific guidelines.
  • Minimum 6 Months Experience in Hospital Billing calling.


  • Requirements

    Under Graduation Degree – Preferably, Arts and Science
    Excellent English Communication Skills
    Adherence to U.S. Shift Timings
    Good analytical and listening skills
    Working knowledge in MS office


    Benefits

    Comprehensive training provided.
    Career growth opportunities in the healthcare BPO/RCM domain.
    Competitive salary and performance incentives.
    Supportive work environment.
    Food & Transportation Complimentary.

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    Top Benefits

    • Comprehensive training
    • Career growth opportunities
    • Competitive salary
    • Performance incentives
    • Supportive work environment
    • Complimentary food
    • Complimentary transportation