Client Success Manager I - (CSMI)
About this role
Job DetailsJob Location: ATLANTA, GA 30324Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $60,000.00 - $75,000.00 Salary/yearTravel Percentage: NoneJob Shift: AnyJob Category: Customer ServiceApply today to join Coreforce, where your Client Success expertise makes a real impact.
Join Our Team as a Client Success Manager I - (CSM I)
Company: Coreforce
Location: Atlanta, GA (Headquarters)
Job Type: Full-time
Salary: Based on Experience
Company Overview
Coreforce is an innovative SaaS company providing digital solutions for frontline professionals. Our products, body cameras, in-car videos, mobile routers, and digital evidence systems, help public safety officers and first responders save lives, strengthen community trust, and enhance accountability.
Client Success Manager I (CSM I) – Build Your Career with Purpose
Join Coreforce and use your client success skills to support innovative technology that strengthens communities.
Why You’ll Love Working Here
Flexible hybrid schedule
Free chef-inspired lunch Mon–Thu
15 PTO days + floating holiday
Competitive benefits: medical, dental, vision, 401(k). We provide 401(k) matching per the terms of the 401(k) plan.
Annual bonus and tuition reimbursement
Career growth in a fast-growing, mission-driven company
Collaborative, purpose-driven culture
Responsibilities
Serve as the primary Client Success contact for Tier 4 public safety agencies.
Execute quarterly digital touchpoints with assigned accounts.
Initiate renewal strategy planning 12–18 months in advance.
Process quotes, purchase orders, and sales orders
Responsible for early risk identification, development and coordination of risk mitigation plans
QualificationsQualifications
3+ years in Client Success, Account Management, or customer-facing SaaS roles
Experience executing digital engagement or scaled customer success programs
Proficiency using CRM platforms (HubSpot preferred) to manage customer lifecycle and engagement
Ability to identify customer risk indicators and proactively initiate engagement
Travel expectation: 5–10%
Coreforce is an equal opportunity employer committed to diversity and inclusion.
Company at a glance
Coreforce provides law enforcement officers, first responders and other front-line professionals with an intuitive platform for effectively capturing, managing and releasing video evidence. Coreforce's BodyWorn cameras, In-vehicle video system, incorporate real-time communications, policy-based automatic recording functionality and real-time GPS positioning for the best situational awareness possible during critical times.
Top Benefits
- Flexible hybrid schedule
- Free chef-inspired lunch
- 15 PTO days
- Floating holiday
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- 401(k) matching
- Annual bonus
- Tuition reimbursement
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?