THIRD PARTY BILLING AND FOLLOW UP REPRESENTATIVE - REVENUE CYCLE - HIRING FAIR - AUGUST 27, 2026

Cook County Health will seek to fill the position by means of the Hiring Fair process.

Note: Onsite interviews will be held at 1950 West Polk Street - 5th Floor, Chicago, IL 60612. The only opportunity to interview for this position will be on Thursday, August 27, 2026, from 10:00 am to 12:00 pm. You must attend onsite at the Hiring Fair (and sit for an interview if qualified) to be considered for the position.

As a reminder, please apply and bring your resume and any applicable documents.

PLEASE BE ADVISED that this position is covered by the collective bargaining agreement between Cook County and the American Federation of State, County, and Municipal Employees Union Local 1178 (AFSCME – 1178 ). Pursuant to the collective bargaining agreement, Cook County will exhaust internal eligible applicants prior to considering external applicants. Cook County is assembling a list of qualified candidates for this position that will be considered should the position not be filled with internal eligible applicants

LOCATION: 600 HOLIDAY PLAZA DR MATTESON, IL

DEPARTMENT:  REVENUE CYCLE 

SHIFT: 8:00AM - 4:00PM

POSTING SALARY: $26.404     

• High School Diploma or GED (must provide proof at time of interview)
• A minimum of One (1) year of experience in healthcare billing is required.

Preferred Qualifications

• A minimum of One (1) year of experience in hospital third party billing and account follow-up within a multi-hospital system is preferred.
• Bilingual English/Spanish or English/Polish is preferred.

Knowledge, Skills, Abilities and Other Characteristics

• Knowledge and familiarity with billing hierarchy levels and order of facilitation.
• Knowledge of compliance and regulations for billing and collection practices set forth by local and federal government and any other governing agencies.
• Knowledge of billing and collection processes in a hospital environment.
• Knowledge of Microsoft Office Suite.
• Knowledge of a hospital revenue cycle system.
• Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups.
• Strong interpersonal and customer service skills.
• Demonstrate good phone and email etiquette skills with strong response times both on the phone and electronically.
• Demonstrate good computer and typing skills to support thorough documentation of phone call.
• Demonstrate analytical, problem-solving, critical thinking, and conflict resolution skills.
• Demonstrate attention to detail, accuracy and precision.
• Ability to prioritize, plan, and organize projects and tasks.
• Ability to multi-task and meet deadlines in a fast paced and stressful environment.
• Ability to adhere to department policies and standards utilizing best practices.
• Ability to maintain a professional demeanor and composure when challenged.
• Ability to function autonomously and as a team member in a multidisciplinary team.
• Ability to perform accurate and reliable mathematical calculations. 
• Ability to see and hear clearly (including with correction).

Physical and Environmental Demands

This position is functioning within a healthcare environment.  The incumbent is responsible for adherence to all hospital and department specific safety requirements.  This includes but is not limited to the following policies and procedures:  complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.

For purposes of the American with Disabilities Act, “Typical Duties” are essential job functions.

VETERAN PREFERENCE

Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE).  Original credentialing documents must be presented at time of interview.

Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.

*CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.

COOK COUNTY HEALTH AND HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER