Intelligence Analyst
About this role
Embedded within a high-profile global technology firm, the Analyst provides first-line support for employee travel and events through real-time monitoring, traveler assistance, horizon scanning, and technical intelligence support. The role focuses on rapid triage, escalation, and clear communication during developing situations.
This role will be part of a global team providing 24/7 coverage to the client. It will be a requirement to work on holidays and weekends as determined by the team coverage schedule.
- Monitor travel-related developments impacting employees, including executives.
- Provide first-line traveller assistance and support issue resolution.
- Assist with coordination of secure transportation and vetted third-party vendors.
- Support pre-trip advisories, briefings, and traveller outreach.
- Assist with travel-related incidents and support travellers in distress.
- Support review of upcoming events and prepare situational summaries, including but not limited to geofencing, tactical intelligence, and weather intelligence.
- Conduct targeted monitoring during event windows and escalate concerns.
- Create and manage mass-notification groups for events.
- Monitor real-time alerts, assess relevance, and escalate per workflows.
- Draft concise alerts, situation updates, and rapid assessments.
- Provide on-demand support to internal intelligence teams.
- A bachelor’s degree in history, political science, intelligence analysis, criminal justice, or a related discipline.
- 1-3 years of experience in intelligence experience or experience working in a GSOC.
- Experience working with global risk intelligence and incident response software.
- Experience with emergency mass notification systems.
- Experience with travel risk management software platforms.
- Experience working in a collaborative environment, such as government or corporate global security operations center, emergency operations center or a major urban area fusion center.
- Experience evaluating open-source information (media, social media, and unclassified government websites) to conduct incident analysis.
- Japanese or Chinese language fluency is an added bonus.
Company at a glance
Control Risks is a global specialist risk consultancy that helps to create secure, compliant and resilient organisations. Combining unrivalled expertise, experience and reach with the power of data and technology, we provide the insight and intelligence needed to stay on track, realise opportunities and grow.
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