Quality Control Manager

·        Knowledge of ERP systems (D365, BPCS, etc.)

·        Lean Manufacturing/Six Sigma Experience (certification preferred)

·        Knowledge of Quality Management Systems

·        Production metrics and performance analysis

·        Financial knowledge and experience in budget management.

·        Strong leadership and people management skills

·        Strategic thinking and problem-solving skills

·        Strong data-driven decision-making and analytical skills

·        Excellent communication and stakeholder management skills

·        Continuous improvement

·        Quality System Management: Lead, maintain and improve the Quality Management System, ensuring compliance with ISO 9001:2015, customer requirements, internal specifications and applicable corporate standards.

·        Product Control and Inspection: Define and supervise receipt, process and finished product inspection plans; validate acceptance criteria, measurement methods, product release and control of non-conforming material.

·        Data Analysis and Continuous Improvement: Monitor key quality indicators such as PPM, scrap, rework, customer complaints, poor quality cost, and first pass yield; analyze trends and lead Lean/Six Sigma initiatives to reduce defects and improve process efficiency.

·     Nonconformities, CAPA and Root Cause: Lead investigations of internal nonconformities, customer claims and supplier failures; ensure root cause analysis, implementation of corrective and preventive actions, verification of effectiveness and timely closure.

·        Audits and Compliance: Coordinate internal, customer, supplier and certification audits; maintain audit preparation, follow up on findings and ensure applicable documentary, regulatory, environmental, safety and traceability compliance.

·        Supplier and Customer Quality: Establish quality requirements for suppliers, follow up on rejections and action plans, manage technical communication with customers and suppliers, and ensure effective responses through 8D reports or other required formats.

·        Cross-functional Leadership and Collaboration: Lead and develop the QA and QMS team; collaborate with Production, Engineering, Supply Chain, Purchasing, Maintenance and Management to prevent quality risks, support launches/NPIs and ensure customer satisfaction.