Associate – Foreclosure Operations

Location
Pune, India
Workplace
On-site

About this role

Job Summary

We are seeking a highly organized and detail-oriented Associate – Foreclosure Operations to manage and support the end-to-end foreclosure process for mortgage loans. The candidate will be responsible for handling foreclosure activities from referral through sale, redemption, post-sale, and foreclosure completion while ensuring compliance with investor, regulatory, and client requirements.

The ideal candidate should have a strong understanding of mortgage servicing, default management, legal timelines, and foreclosure procedures across judicial and non-judicial states.


Key Responsibilities

Foreclosure Case Management

  • Manage the complete foreclosure lifecycle from loan referral through foreclosure sale and post-sale activities.
  • Review account eligibility and initiate foreclosure referrals in accordance with investor and client guidelines.
  • Monitor bankruptcy, loss mitigation, litigation, and foreclosure holds to ensure compliance with applicable regulations.
  • Coordinate with foreclosure attorneys, trustees, title vendors, and third-party service providers.

Compliance & Risk Management

  • Ensure adherence to CFPB, FHA, VA, Fannie Mae, Freddie Mac, USDA, and investor foreclosure requirements.
  • Identify and escalate compliance risks, legal issues, and process exceptions.
  • Maintain accurate servicing system updates and audit-ready documentation.
  • Ensure compliance with state-specific foreclosure laws and timelines.

Reporting & Documentation

  • Maintain accurate records of foreclosure activity within servicing platforms.
  • Prepare foreclosure status reports and inventory tracking reports.
  • Support internal and external audits by providing required documentation.
  • Document process exceptions and resolution activities.

Stakeholder Management

  • Partner with internal departments including:
    • Loss Mitigation
    • Bankruptcy
    • REO
    • Litigation
    • Escrow
    • Customer Service
  • Communicate effectively with foreclosure attorneys, trustees, vendors, and clients regarding case status and escalations.

Quality & Continuous Improvement

  • Perform quality checks to ensure accuracy and compliance.
  • Identify opportunities for process improvements and operational efficiencies.
  • Support implementation of regulatory and client-driven process changes.


Required Qualifications

  • Bachelor's degree in business administration, Commerce, Finance, Law, or a related discipline.
  • 1–4 years of experience in:
    • Foreclosure Operations
    • Mortgage Servicing
    • Default Servicing
    • Bankruptcy Operations
    • Legal Mortgage Processing
  • Knowledge of end-to-end foreclosure processes and timelines.
  • Understanding of judicial and non-judicial foreclosure states.
  • Strong analytical and problem-solving skills.
  • Excellent attention to detail and organizational skills.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

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