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Advisor II, Sales

Location
MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40
Workplace
On-site
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About this role

Job Title:

Advisor II, Sales

Job Description

The Advisor II, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing/receiving information; selling client products/service as well as providing basic customer service support.

Sales Generation

  • Deal Closure and Quotation follow up where applicable

  • Prospecting and hunting new prospects for the assigned SMB accounts

  • Drive the reach, frequency, yield for SMB segment

  • Build pipeline through a combination of cold calling, email campaigns and market research

  • Primarily focus on Endpoint Solutions and Advanced solutions product mix

  • Drive cross selling into Advanced solutions product mix

  • Develop adequate pipeline to ensure coverage and drive conversions

  • Customer issues and helping the sales team with upsells and renewals

  • Focused on building loyalty with existing partners

  • Support dormant reactivation campaign programs

Administration / Campaign Awareness

  • Call down to drive communication awareness of any product campaign and promotions

  • Call down for RSVP registration for channel events

  • Support the country SMB & GTM strategy to drive business outcomes

  • Manage the sales and opportunity process through constant engagement with internal stakeholders including inside sales, product team, senior executives.

  • Addressing customer issues and helping the sales team with upsells and renewals

  • Strong collaboration with existing internal and external stakeholders and partners

Location:

MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40

Language Requirements:

English (Required), Mandarin

Time Type:

Full time

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