Program Director-HRA Gramercy

New York · On-site$95k – $100k

About this role

Job DetailsJob Location: New York, NY 10010Position Type: Full TimeEducation Level: Graduate DegreeSalary Range: $95,000.00 - $100,000.00 SalaryTravel Percentage: NoneJob Shift: DayJob Category: ManagementComunilife Inc. is looking to hire a Program Director to join its Manhattan Congregate residence, The Gramercy Residential Program
The Program Director is responsible for the daily operations of the Gramercy Residential Program, the management and the quantity and quality of services provided to clients; adherence to budgets and contract deliverables; oversight of outcome measurements and metrics; relationships with other providers and with government, and other funders; collaborating with Human Resources on employee hiring, discipline, evaluation, training, development, and supervision. . This position is eligible for Comunilife's generous benefits and paid time off package including medical, dental, vision, life insurance, retirement employer contributions after 2 years, tuition reimbursement and professional development opportunities.

Essential Duties

Oversee daily operations and ensure all aspects of the facilities run effectively 24/7, 365 days a year
Oversee case management activities including psychological support, education about independent living skills and safety, facilitation of clients’ health and rehabilitation through direct services, advocacy and referrals for mental health, medical and substance abuse services, along with psychosocial, educational, vocational services.
Direct and supervise staff in health, mental health and substance abuse activities, lead team meetings, conduct individual supervision and provide exemplary leadership and program management
Coordinate with other community services such as inpatient, outpatient, emergency, day treatment, Health Homes and others to ensure comprehensive access to services
Ensure compliance with multiple funding, programs, and audit requirements
Establish and maintain strong positive and productive working relationships, with an emphasis on positive and proactive problem-solving, with the staff of the program and other internal and external stakeholders and partners
Interface with HRA via reporting, meetings, managing audits, etc.
Ensure accurate reporting and efficient and effective staff practices; develop and maintain policies, principles, and procedures that are in compliance with NYC-DOHMH, NYSOMH, Medicaid, HRA, and HUD, COC and other relevant state, city, and borough-based agencies, programs and services
Represent the programs and Comunilife in meetings as needed with regulatory agencies
With collaboration with the Property Management, ensure the facility, program operations, and all related documentation are in compliance with policies and procedures and requirements; liaise with internal and external stakeholders and partners as needed
Manage program funds and expenditures within established budget, record and document expenditures in compliance with policies and procedures
Monitor Utilization Reviews, High Risk lists, Quality Assurance and Incident Review activities
Review and investigate all client complaints and incident reports; engage in crisis interventions as needed

QualificationsEducation and Experience Requirement(s):

Graduate degree in Social Work; Public Administration; Business Administration or any related field
At least three (3) years of post-graduate, direct mental health experience as well as three to five or more years of experience in administration and management of operating congregate residential programs
Knowledge and hands-on experience in providing direct services related to the treatment and recovery of persons with substance abuse, serious mental illness, and homelessness
Excellent oral and written communication skills; proficiency with MS Office and Google product suites
Ability to perform and manage in a team approach; excellent interpersonal skills
Ability to handle complex challenges and balance multiple demands on time and attention

Comunilife is an EEO employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Company at a glance

For 37 years, Comunilife (started in 1989) has been committed to improving the quality of life and creating a healthier tomorrow for New Yorkers with special needs in the Hispanic and broader communities, by providing culturally competent health and human services and a continuum of affordable and supportive housing. In 2025, Comunilife met the needs of more than 4,000 low-income and vulnerable New Yorkers. Roughly 90% of our clients have incomes below the federal poverty line; 90% are African-American or Latino; and 50% have Spanish as their primary (or sole) language. All struggle with profound challenges, i.e. chronic homelessness; HIV/AIDS and other major medical issues; serious mental illnesses and substance abuse.

Comunilife’s affordable and supportive housing programs address the need for safe, affordable, service enriched housing for a low-income population that has difficulty maintaining stable housing. A majority of our housing clients have a history of homelessness and/or long-term hospitalizations. Many are living with mental illness, HIV/AIDS and other chronic illnesses. Comunilife has 2,829 apartments/units in 13 supportive residences, 3 low-income apartment buildings and 1,068 scatter site apartments in the Bronx, Brooklyn, Queens and Manhattan. Our Medical Respite program provides short-term supportive housing and case management services to multiply-challenged patients leaving hospital care without a viable home in which to recuperate.

Comunilife is a leader in the field of Latina adolescent suicide prevention. Our Life is Precious™ Program, which opened in 2008, provides non-clinical services to girls’ ages 12 to 17 in the Bronx, Brooklyn, Queens, Manhattan, Poughkeepsie, Yonkers, Hempstead, and Amsterdam. Activities include academic support, creative arts therapies, music lessons, wellness activities and concrete family services, are designed to reduce the risk factors associated with Latina adolescent suicide.

Founded1989
Team Size201-500 employees
WorkspaceOn-site
IndustryMental Health Care
Location
New York, New York, United States
LinkedInLinkedIn

Top Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Retirement Employer Contributions
  • Tuition Reimbursement
  • Professional Development Opportunities
  • Paid Time Off

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

Know someone who'd be great for this?