Clinical Supervisor HRA Gramercy
About this role
Job DetailsJob Location: New York, NY 10010Position Type: Full TimeEducation Level: Graduate DegreeSalary Range: $78,000.00 - $82,000.00 SalaryTravel Percentage: NoneJob Shift: DayJob Category: Nonprofit - Social ServicesComunilife Inc. is looking for experienced Clinical Supervisor for its Manhattan HRA congregate program, The Gramercy Residential Program.
The Clinical Supervisor is responsible for ensuring that all clinical services including but not limited to; programming, case management, monthly reporting, evaluating, case conferences, and case audits -- meet professional standards as outlined in Comunilife's Employee Handbook and as required by HRA, HPD and any other regulatory agency. She/he acts as Manager in charge in the Program Director’s (PD) absence. Reporting to the PD, works with all other staff as part of a team.This position is eligible for Comunilife's generous benefits and paid time off package.
Essential Duties
Assign cases to case managers and schedules work according to priority;
Maintain necessary records and supervision notes; prepare regular and special reports as required;
Oversee quality assurance of case management services to ensure compliance with Comunilife, and government policies and regulations;
Performs audits of client charts to ensure comprehensive services planning and accurate charting of client progress;
Ensures that the home visit policy and procedures are enforced, tracked and documented.
Provide supervision and training to new and current case managers;
Speak to dissatisfied clients and handle difficult situations;
Receive regular supervision with the Program Director (PD) and inform of the general status of cases, staff performance, problems and trends;
Complete probationary and annual performance reviews for case management staff;
Develop and maintain cooperative relationships with ancillary agencies;
Prepare and submit all required program statistics and reports accurately and in a timely fashion;
Under the supervision of the Program Director, develop comprehensive group programming, in compliance with contract and agency requirements;
Coordinate and supervise efforts with case management and maintenance staff to ensure a minimum monthly occupancy rate of 95% is maintained;
Coordinate and supervise efforts to place new HASA clients in vacated units within a maximum of 30 days from referral;
Ensure that the initial and medical assessments are conducted, and that comprehensive service plans are developed that identify mutually agreed upon long and short-term goals;
Review and provide supervision in the development of case management service plans and ensure that reassessments are conducted on a quarterly basis (at minimum) to ensure that services are appropriate for the client’s current needs;
Provide oversight and supervision in the delivery of mental health and alcohol/substance abuse services and referrals, including assistance in accessing primary medical care, assistance with adherence to medication regiments, activities for daily living, nutritional services, recreation programs, assistance in employment assessments, training, private sector placement, prevention with positives, and delivery of any other services necessary for clients to increase their capacity for independent living;
Ensure that all client linkage agreements are monitored and updated, as necessary;
Supervise and coordinate efforts to provide assistance in obtaining and maintaining all government benefits and services for which the client is potentially eligible. Ensure that all case managers assist clients who are incapacitated, unable to budget, and/or comply with their fiscal responsibilities by applying for Representative Payee Status, if necessary;
Ensure that all case managers seek, secure, and maximize all potential offsets with their clients, specifically by collecting the portion of income that is set aside by State and/or Federal authorities for rental payments from those clients receiving Supplemental Security Income, Social Security Disability, veterans benefits, or pensions that would be an offset against the amount that Comunilife would receive from HRA pursuant to the program budget;
Qualifications
Education and Experience Requirement(s)
Minimum New York State LMSW (LCSW preferred) in Social Work or LMHC with at least four (4) years supervisory experience, overseeing a case management team. Individual, family and/or group counseling experience required, particularly with HIV/AIDS affected populations and/or mental health and substance abuse individuals. Preference given to persons with experience in Congregate Programs, bi-lingual, bi-cultural in Spanish.
Comunilife is an EEO employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Company at a glance
For 37 years, Comunilife (started in 1989) has been committed to improving the quality of life and creating a healthier tomorrow for New Yorkers with special needs in the Hispanic and broader communities, by providing culturally competent health and human services and a continuum of affordable and supportive housing. In 2025, Comunilife met the needs of more than 4,000 low-income and vulnerable New Yorkers. Roughly 90% of our clients have incomes below the federal poverty line; 90% are African-American or Latino; and 50% have Spanish as their primary (or sole) language. All struggle with profound challenges, i.e. chronic homelessness; HIV/AIDS and other major medical issues; serious mental illnesses and substance abuse.
Comunilife’s affordable and supportive housing programs address the need for safe, affordable, service enriched housing for a low-income population that has difficulty maintaining stable housing. A majority of our housing clients have a history of homelessness and/or long-term hospitalizations. Many are living with mental illness, HIV/AIDS and other chronic illnesses. Comunilife has 2,829 apartments/units in 13 supportive residences, 3 low-income apartment buildings and 1,068 scatter site apartments in the Bronx, Brooklyn, Queens and Manhattan. Our Medical Respite program provides short-term supportive housing and case management services to multiply-challenged patients leaving hospital care without a viable home in which to recuperate.
Comunilife is a leader in the field of Latina adolescent suicide prevention. Our Life is Precious™ Program, which opened in 2008, provides non-clinical services to girls’ ages 12 to 17 in the Bronx, Brooklyn, Queens, Manhattan, Poughkeepsie, Yonkers, Hempstead, and Amsterdam. Activities include academic support, creative arts therapies, music lessons, wellness activities and concrete family services, are designed to reduce the risk factors associated with Latina adolescent suicide.
Top Benefits
- Generous benefits package
- Paid time off
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