Project Coordinator
About this role
Full-Time Temporary Position
Job Description:
We are seeking a detail-oriented and organized Project Coordinator to join our team and provide essential administrative support to a group of Tier 1/ Tier 2 technical technicians. This role is crucial in managing schedules, documentation, data entry, and effective communication to ensure a smooth operational flow for our technical projects and client interactions.
Key Responsibilities:
Data Entry and Recordkeeping:
- Accurately input technical data into databases and ability to navigate the client existing database.
- Maintain and update client information, and generate progress reports.
Document Management:
- Create and maintain technical documentation, including service reports and repair logs.
- Ensure proper filing and retrieval systems for documentation.
Communication Management:
- Relay information between clients and technicians and coordinate communication with internal departments.
Required Skills and Qualifications:
- Strong organizational and time management skills to efficiently handle multiple tasks and deadlines.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for effective data entry, document creation, and communication.
- Excellent verbal and written communication skills to interact clearly with clients and technical staff.
- Attention to detail to ensure accuracy in data entry and documentation.
- Understanding of technical terminology related to IT and POS systems to support technicians effectively.
- Ability to work independently and collaboratively as part of a team.
Join our team and contribute to the success of our technical operations while enhancing your skills in a supportive environment!
Company at a glance
For over 40 years, CGS has enabled global enterprises, regional companies, and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing services. CGS is wholly focused on creating comprehensive solutions that meet clients’ complex, multi-dimensional needs and support clients’ most fundamental business activities. Headquartered in New York City, CGS has offices across North America, South America, Europe, the Middle East, and Asia.
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