About this role
The Premium Concessions Attendant provides exceptional customer service in premium food and beverage areas, preparing and serving concessions while ensuring a high-quality guest experience. They handle transactions, maintain cleanliness and food safety standards, restock supplies, and assist guests promptly and professionally in a fast-paced environment.
Duties and Responsibilities
- Sell concessions, including soft drinks and various food items, to customers at events
- Provide responsible alcohol service using Proserve principles
- Serve customers in an efficient and friendly manner following outlined steps of service
- Interact with customers and resolve customer complaints in a friendly, service-oriented manner
- Perform opening and closing duties
- Relay relevant information to supervisor
- Perform sales transactions in a reasonable and timely fashion. Enter sales into the cash register to ensure purchases are accurately recorded
- Make change, accept acceptable forms of payment and issue receipts to customers. Follow standard procedures for cash handling
- Perform other duties such as replenishing condiments and general supplies and maintaining cleanliness concession area
- Comply to all Health and Safety Policies and procedures
- Adhere to uniform standards and job specific standard operation procedures
- Other duties as assigned
Qualifications, Skills and Abilities
- Experience working in a concession, food preparation, or food handling environment required
- Work well under pressure; can handle multiple tasks simultaneously
- Able to pay close attention to detail
- Must have a valid Proserve certification
- Evening and weekend availability required
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