Food Service Supervisor Full Time

Richmond · On-site

About this role

Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

Now, if you were to come on board as a Supervisor, we’d ask you to do the following for us:

  • Welcome guests in a professional and friendly manner and ensure delivery of consistently outstanding service by all
  • Assisting unit manager with Catering service, Food safety, Health & Safety documents, Administrative duties
  • Help to oversee dining operations and supervise the wait staff, hostesses, food expediters, porters, and bartenders
  • Lead, train, coach and mentor the team
  • Answer guest inquiries and address concerns in a timely manner
  • Ensure strict compliance with Compass Quality Assurance and Health and Safety Programs

 

Think you have what it takes to be one of our Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

  • Minimum two years’ work experience providing outstanding customer service in a world-class luxury brand and/or fine dining luxury level service knowledge and training
  • Previous experience and demonstrated success with supervising associates in a food service environment, preferably fine dining
  • Actively demonstrate teamwork, safe work practices, open communication, accuracy in transactions, respect, sincerity, helpfulness and courtesy
  • Excellent interpersonal and communication skills with strong desire and ability to delight and accommodate guests
  • Strong organizational skills with ability to work in high pressure situations and handle multiple tasks simultaneously
  • Post-secondary education in a related field such as Hospitality, Culinary and or Tourism, in combination with a passion for the industry

 

 

 

 

 

 

Company at a glance

Compass Group is the world’s leading food service company, specialising in providing food, vending and related contract services on their clients’ premises. The group generates annual revenue of over £16.9 billion and is listed on the London Stock Exchange. Worldwide, Compass Group operates in over 50 countries, at over 50,000 locations employing 600,000 people.

Compass Group (Singapore) is a market leading and fast-growing business, with over 600 employees across 50+ locations. In Singapore, the business currently operates with global brands – EUREST and CHARTWELLS, with a sterling list of clients across business and industry and education sectors. As an industry leader, we keep pace with changing consumer trends and focus on culinary choices that are innovative, nutritious, and sustainable. We pride ourselves on our first-rate health and safety protocols, warm hospitality, excellent service, and flair.

EUREST provides dining services to local, regional, and national companies within the Business & Industry markets. These services include employee dining centres, on-site catering, vending, executive dining rooms and other managed services. Eurest is proud to serve the world’s most respected and successful corporations, including many Fortune 500 companies.

CHARTWELLS takes pride in enhancing school nutrition through helping students make the connection that their diet can affect how they feel, look, and perform. From tailored K-12 culinary programs and school cafeteria management to university dining services, we go above and beyond to exceed expectations.

We’re great at what we do because we love food and how it brings people together to share great times.

Team Size501-1,000 employees
WorkspaceOn-site
IndustryFood & Beverages
Location
Richmond, British Columbia, Canada

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