Zeus Fire and Security

Zeus Fire and Security, operating in the Security and Investigations industry, is currently hiring and has a workforce of 501-1,000 employees. Zeus Fire and Security has three open positions: * **Video Surveillance Agent:** This on-site, full-time, non-exempt position involves monitoring video feeds from security cameras to detect and report incidents, as well as monitoring alarms. Responsibilities include handling customer and police inquiries, answering alarm signals, and providing basic customer support. The shift is from 2:00 pm to 10:30 pm. Qualifications include customer service experience, the ability to follow directives, and basic data entry skills. * **Operations Coordinator:** This on-site position in the Knoxville office is focused on scheduling fire alarm inspections and coordinating with inspection technicians. Key responsibilities include maintaining the inspection calendar, managing paperwork, and interacting with customers. Requirements include a high school diploma and 3 years of records management or administrative experience. * **Service Technician (Oahu):** This full-time, non-exempt, on-site role provides security alarm service to ensure security features are functioning correctly and to diagnose malfunctions. Duties include testing, troubleshooting, repairing, and providing customer service. Required qualifications include a High School Diploma or GED. The roles involve the following technologies: * **Video Surveillance Agent:** Video Monitoring, Customer Service, Communication Skills, Data Entry, Troubleshooting, Alarm Monitoring, Incident Reporting, Multi-tasking, Problem Solving, and Attention to Detail. * **Operations Coordinator:** Detail Oriented, Microsoft Office Suite, Acumatica, Service Contracts, Vendor Applications, Records Management, Administrative Experience, and Customer Interaction. * **Service Technician (Oahu):** Security Alarm Service, Troubleshooting, Repair, Customer Service, Battery Testing, Keypad Programming, System Examination, and Alarm Device Repair. The available positions are all on-site. The Video Surveillance Agent position has a specific shift from 2:00 pm to 10:30 pm and requires the ability to work flexible days and hours, including weekends, holidays, and nightshifts. The Service Technician (Oahu) position requires field work. **What benefits does Zeus Fire and Security offer?** The Video Surveillance Agent and the Service Technician (Oahu) positions offer a full benefits package, including health, dental, and eye insurance, STD and life Insurance, a 401k savings plan, paid time off benefits, training, opportunities for growth and development, and pet insurance. **What are the working hours for the Video Surveillance Agent position?** The Video Surveillance Agent position has a shift from 2:00 pm to 10:30 pm. **What kind of experience is required for the Operations Coordinator role?** The Operations Coordinator role requires 3 years of records management or administrative experience, or equivalent experience. **Where is the Operations Coordinator position located?** The Operations Coordinator position is located in the Knoxville office. **What qualifications are required for the Service Technician (Oahu) position?** The Service Technician (Oahu) position requires a High School Diploma or GED, 1-2 years of alarm experience and low voltage experience preferred but not required, a valid Driver's License, a safe driving record, and must pass a background check and drug test.