Yellow Dot Heating & Air Conditioning

Consumer Services51-200 employeesWebsite

3

Open Roles

Yellow Dot Heating & Air Conditioning, a Southern Home Services Company, is a consumer services company with 51-200 employees. The company is currently hiring for three open positions. Yellow Dot Heating & Air Conditioning is currently seeking to fill the following roles: * **Permit Coordinator:** This on-site position involves establishing networks with municipalities, completing permit applications, coordinating inspections, and managing the permit process. The role requires a high school diploma, a valid driver's license with at least three years of driving experience, and one to two years of permit-related experience in the home service industry. Strong communication skills, the ability to multi-task, attention to detail, and proficiency with MS Office and email are also required. This role involves lifting and moving up to 10 pounds. * **Service Electrician:** This on-site position involves residential electrical work, including troubleshooting, installation, and repair of electrical systems. Candidates should have a positive attitude, excellent customer service skills, and strong troubleshooting and critical thinking skills. A valid driver's license with at least three years of driving experience is required, along with over two years of electrical experience, preferably in residential projects. The role requires the physical ability to lift up to 50 lbs regularly and up to 100 pounds occasionally, along with climbing ladders, working in attics and crawlspaces. * **Customer Service Representative/Dispatcher:** This on-site position involves answering customer inquiries, scheduling appointments, maintaining records, and resolving customer issues. The position offers a pay range of $18 - $22 per hour, with a work schedule of Monday - Friday 9a - 6p and Saturday - Sunday 8a - 5p (rotating weekends). A minimum of 1-year administrative or customer service experience in an office setting is required. Knowledge of Microsoft Office is required, and experience with Service Titan is a plus. The job postings mention the use of several technologies and skills: * **Permit Coordinator:** Permit Coordination, Communication Skills, Multi-tasking, Attention to Detail, MS Office Proficiency, Driving Experience, Customer Service, and Administrative Support * **Service Electrician:** Troubleshooting, Customer Service, Electrical Systems, Problem Solving, Communication, Wiring, Safety Standards, Technical Expertise, Adaptability, Team Player, Physical Ability, Critical Thinking, Electrical Codes, Maintenance, Installation, and Repairs * **Customer Service Representative/Dispatcher:** Customer Service, Communication Skills, Microsoft Office, Organizational Skills, Time Management, Problem Solving, Empathy, Teamwork, and Service Titan All three listed positions are on-site. The Permit Coordinator and Customer Service Representative/Dispatcher roles are primarily based in an indoor office environment. The Service Electrician role involves working in various environments, including indoor and outdoor settings, attics, and crawlspaces, and can involve extreme temperatures. Here are some frequently asked questions about working at Yellow Dot Heating & Air Conditioning: * **What benefits does Yellow Dot Heating & Air Conditioning offer?** Yellow Dot Heating & Air Conditioning offers a rewarding career path with great benefits, including weekly paychecks, paid time off, paid holidays, comprehensive medical, dental and vision benefits, employee discounts and company-paid life insurance. The Service Electrician role includes a company provided vehicle and bonus potential. The Customer Service Representative/Dispatcher role includes health savings and flexible spending accounts. * **What are the physical requirements of the job?** The physical requirements vary by role. The Permit Coordinator role involves lifting up to 10 pounds. The Service Electrician role requires the ability to lift up to 50 lbs regularly and up to 100 pounds occasionally. The Customer Service Representative/Dispatcher role requires working while sitting and/or standing at a workstation, as well as the ability to lift up to 10 pounds. * **What kind of experience is required for the Service Electrician role?** The Service Electrician role requires a valid driver's license with at least three years of driving experience and over two years of electrical experience, preferably with a focus on residential projects. * **What is the pay range for the Customer Service Representative/Dispatcher position?** The Customer Service Representative/Dispatcher position offers a pay range of $18 - $22 per hour. * **What are the required qualifications for the Permit Coordinator role?** The Permit Coordinator role requires a high school diploma, a valid driver's license with a minimum of three years of driving experience, and one to two years permit related experience in the home service industry. * **Is there paid training?** The benefits information provided for all three jobs includes professional and on-the-job training. * **Is there any discrimination in employment?** Yellow Dot Heating & Air Conditioning, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. They prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.