Victra - Verizon Wireless Premium Retailer

Telecommunications5,001-10,000 employeesWebsite

Open Roles

Victra is a Verizon Wireless Premium Retailer in the telecommunications industry with 5,001-10,000 employees. The company currently has 52 open positions. Victra is currently hiring for various roles. Open positions include: * **Workforce Management Analyst:** This hybrid role, located in Raleigh, NC, focuses on scheduling to maximize sales, ensuring labor budget compliance, and identifying opportunities for increased sales. Key responsibilities include partnering with field leadership on scheduling, ensuring correct employee scheduling, reviewing employee availability, monitoring labor reporting, and providing support to stores. * **Sales Consultant Part-Time:** Multiple part-time sales consultant positions are available. These on-site roles involve delivering customer service, meeting sales goals, providing product recommendations, and creating in-store experiences. * **Multi Unit General Manager:** These on-site positions require managing multiple store locations, leading and mentoring sales teams, and ensuring operational excellence. * **Bilingual Spanish Total Wireless Consultant:** This is an on-site position focused on providing customer service and sales assistance to Total Wireless customers, requiring fluency in Spanish. * **Lead Trainer:** This on-site position focuses on training, including conducting engaging training workshops and seminars. * **General Manager:** On-site positions are available where General Managers shape the guest experience and oversee the day-to-day activities of the store staff. * **Market Sales Manager:** This on-site role involves partnering with the front-line retail sales team to identify, qualify, and close sales and growth opportunities within an assigned area. The job postings mention a variety of technologies and skills relevant to the roles: * Workforce Management Systems, Scheduling, Retail Management, Communication Skills, Microsoft Office (Word, Excel (pivot tables and VLOOKUP), Power Point), Problem Solving, Decision Quality, and Confidentiality * Customer Service, Sales, Technology, Communication, Problem Solving, Teamwork, Merchandising, Operational Functions, Guest Advocacy, Competitive Drive, In-Store Experience, Product Knowledge, Fast-Paced Environment, and Connection Building. * Sales Management, Team Development, Coaching, Customer Service, Sales Strategy, Inventory Management, Budgeting, Forecasting, Performance Evaluation, Mentoring, Problem Solving, Communication, Leadership, Motivation, Training, and Staffing. * Bilingual (Spanish), Wireless Products, Retail Sales, Training, Organization, Time Management, Product Knowledge, Promotions, Marketing, and Professionalism. * Training Methods, Coaching, Curriculum Development, Analytical Skills, Feedback, Collaboration, E-Learning, Workshops, Simulations, Mentoring * Microsoft Office, Presentation Skills, Organizational Skills, Confidentiality, Multi-tasking, Retail Leadership, and Wireless Retail Experience The remote policy varies by position. Some positions are hybrid, while others are entirely on-site. Specific details include: * **Workforce Management Analyst:** Hybrid * **Sales Consultant Part-Time:** On-site * **Multi Unit General Manager:** On-site * **Bilingual Spanish Total Wireless Consultant:** On-site * **Lead Trainer:** On-site * **General Manager:** On-site * **Market Sales Manager:** On-site **1. What are the benefits offered by Victra?** Victra offers several benefits, including paid training, health, dental, and vision insurance, 401k match, tuition reimbursement, employee discounts on Verizon services, referral bonuses, contests, and career advancement opportunities. Some positions also include paid maternity leave and VNation Disaster Relief. **2. What are the salary ranges for the Sales Consultant roles?** Sales Consultants (both part-time) can earn an average annual salary of $40,000 to $64,000, combining a base hourly rate plus uncapped commission. **3. What are the requirements for the Multi Unit General Manager position?** Multi Unit General Manager candidates should have 1-3 years of experience in a retail sales environment, with 2 years in a leadership/supervisory role. They also need a high school diploma or GED, be at least 18 years old, and be legally authorized to work in the United States. **4. What are the training requirements for the General Manager positions?** All General Managers are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of their official start date. They are also required to attend a 3-day General Manager University (SMU) training program within 30 days of completing NHU. **5. How can I apply for a position at Victra?** Interested candidates can apply online. The application process may include a pre-hire assessment.

About the Company

Mobile technology shapes how people live, work, and stay connected - and Victra sits at the center of that evolution. Victra is the largest exclusive Verizon Authorized Retailer in the United States, with more than 1,800 stores across all 50 states. Headquartered in Raleigh, North Carolina, we connect millions of guests to Verizon’s industry-leading network and wireless solutions - backed by expert service and a local-store experience. Every day, guests bring us their questions, challenges, and goals - and our teams are committed to showing up with the right solutions, clear guidance, and genuine care. This standard of service, "Every Guest, Every Time," is how we create memorable experiences, open new opportunities, and build long-term relationships rooted in trust. Success at Victra is powered by VNation, our community of driven, supportive team members who believe in growth, service, and celebrating wins together. Careers here are built through hands-on training, leadership development, and real opportunity to advance. From day one, team members are equipped with the tools, coaching, and support needed to thrive personally and professionally. Guided by our Core Values: Performance, Collaboration, Integrity, Innovation, and Celebration - we deliver exceptional experiences for our guests while creating a culture where people feel valued, challenged, and proud of the work they do. Through our #VictraCares initiative, our teams support communities nationwide by partnering with nonprofits that create lasting impact - because strong communities and meaningful work go hand in hand. Whether you’re a guest looking for trusted wireless expertise or a professional seeking a place to grow, Victra is where connection, opportunity, and purpose come together.

Quick Facts

Founded

1996

Open Positions

General Manager

Victra - Verizon Wireless Premium Retailer

Ontario, California, United States

51,568 - 90,897 USD

General Manager When you join Victra Victra is the largest Verizon authorized retailer in the United States. As a General Manager, you shape our guest experience. By coaching your team, you help them ...

About the Company

Quick Facts

Open Positions

Frequently Asked Questions