Veterans Multi-Service Center

Veterans Multi-Service Center (VMC) is a non-profit organization within the Individual and Family Services industry, dedicated to serving veterans and their families. With a staff of 51-200 employees, VMC offers a range of services, including housing assistance, employment support, and other supportive services. VMC is currently hiring for three on-site positions: * **Case Manager (Veteran Services) - Wilmington, DE:** This role focuses on providing case management services to approximately veteran households, aiding in the development and execution of individual housing stability plans. Key responsibilities include maintaining a caseload, assessing client needs, creating individualized housing stability plans, providing ongoing support, and ensuring compliance with regulatory requirements. Candidates need a Bachelor's degree or equivalent experience and a minimum of two years’ experience in non-profit, social services, or related program delivery. This role requires experience with grant-funded programs, diverse populations, and low-income individuals. Strong organizational, communication, and time-management skills are required. * **Case Manager:** This role involves empowering chronically homeless individuals and families to achieve and maintain stable housing. The Case Manager will implement Housing First principles, provide client-centered case management, and connect participants with community resources. Qualifications include a Bachelor's degree in a relevant field and 2-3 years of case management experience, particularly with chronically homeless individuals or HUD-funded programs. Knowledge of Housing First, trauma-informed care, and harm reduction is essential, along with strong interpersonal, communication, and organizational skills. * **Housing Coordinator II:** The Housing Coordinator II manages and facilitates housing programs, coordinating with clients, landlords, service providers, and government agencies to ensure the delivery of housing services. Responsibilities include overseeing case management, monitoring housing placements, and resolving housing-related issues. The role requires maintaining accurate records, preparing reports, and ensuring policy compliance. The job listings mention the use of these technologies: Case Management, Housing Stability, Client Assessment, Interdisciplinary Collaboration, Quality Assurance, Regulatory Compliance, Outreach, Financial Assistance, Relationship Development, Communication, Organizational Skills, Time Management, Database Management, Microsoft Word, Veteran Services, Social Services, Housing First, Client-Centered Care, Goal Setting, Community Resources, Advocacy, Record Keeping, HUD Regulations, HMIS Data Standards, Trauma-Informed Care, Harm Reduction, Interpersonal Skills, Organizational Skills, MS Office, and Transportation. All three open positions require on-site presence. The Housing Coordinator II position requires work Monday through Friday from 8:30 am to 4:30 pm. **1. What type of experience is required for the Case Manager (Veteran Services) position?** The Case Manager (Veteran Services) position requires a Bachelor’s Degree or equivalent work experience in social services, non-profit management, administrative, or case management. A minimum of two (2) years’ experience in non-profit, social services, or a related program delivery/coordination role is also required. **2. What are the key responsibilities of the Case Manager role?** The Case Manager will implement Housing First principles, provide client-centered case management, build trusting relationships, and support individualized goal setting. They will also connect participants to vital community resources and proactively address housing crises. **3. What is the focus of the Housing Coordinator II role?** The Housing Coordinator II manages and facilitates housing programs. They coordinate with various stakeholders, oversee case management, monitor housing placements, resolve housing-related issues, maintain records, prepare reports, and ensure policy compliance. **4. What are some of the key skills needed for the Case Manager (Veteran Services) position?** Strong organizational, time-management, and communication skills are required. Candidates need to be proficient in database management and the Microsoft Word Suite. **5. What is the work schedule for the Housing Coordinator II?** The Housing Coordinator II position requires work Monday through Friday from 8:30 am to 4:30 pm.