TTEC

Outsourcing and Offshoring Consulting10,001+ employeesWebsite

Open Roles

TTEC is a prominent player in the Outsourcing and Offshoring Consulting industry. With over 10,001 employees, the company is currently seeking talent to join its global team. TTEC has 98 open positions available. Here are a few examples of the opportunities available: * **Bilingual French & English Customer Service Representative:** This on-site position in Cairo, Egypt, requires a C1 French level and a B1 English level. The role involves answering customer communications and conducting research. Applicants must have 6 months or more of customer service experience and a high school diploma or equivalent. * **Service to Sales Representative:** This on-site position in Cebu, Philippines, involves servicing and upselling client products to existing customers. The role requires a high school diploma or two years in college, as well as at least 3 months of BPO experience. Great verbal communication skills, product knowledge, and computer experience are required. * **Associate Business Solution Architect:** This remote position involves creating and delivering customer experiences, working closely with business leaders. A Bachelor’s Degree or 8+ years of equivalent experience is required. * **Customer Care Representative II:** Based on-site in Melbourne, FL, this role involves providing timely and professional service in response to customer inquiries. The role requires a high school diploma. * **Desktop Support Senior Technician - Bilingual:** This on-site position in Mexico City involves resolving technical issues. IT related bachelor's degree or equivalent experience in IT, as well as 3 years BPO industry experience are required. * **Automotive Technical Subject Matter Expert:** This remote position assists with automotive technical expertise. 3-5 years of parts or technical experience is required. * **Senior Retail Customer Service Representative:** This on-site position in Cainta, Philippines, involves answering customer communications. Candidates should have a high school diploma or equivalent qualification. * **Danish-speaking Sales Development Representative:** This remote position based in Greece requires proficiency in Danish and conversational English and involves generating new business. The role requires a proven track record of sales success and excellent communication skills. * **Chat Customer Service Representative:** The on-site position at Guntur Campus 2 in Ahmedabad, Gujarat, requires at least one year of customer service experience. Great written communication skills and computer savvy are also required. * **Customer Service Representative:** Based on-site in Bacolod, this position involves resolving escalated or complex customer calls. This role requires one year or more of customer service experience. TTEC utilizes several technologies in its operations, as reflected in the job postings. These include Customer Service software, Sales platforms, CRM Software, various Windows operating systems, and TCP/IP networking. TTEC offers diverse work arrangements. Many positions, such as the Bilingual French & English Customer Service Representative role and the Service to Sales Representative position, are on-site. The Associate Business Solution Architect and Danish-speaking Sales Development Representative positions offer remote work opportunities. Several positions, such as Customer Care Representative II and Senior Retail Customer Service Representative, are on-site. Here are some frequently asked questions about working at TTEC, based on the job listings provided: 1. **What kind of support can I expect in my career development at TTEC?** TTEC is committed to supporting your career and professional development, offering training and development programs and courses. 2. **What kind of benefits does TTEC offer?** TTEC offers a benefits package that can include PTO, tuition reimbursement, health and wellness incentives, and a health insurance plan. 3. **How does TTEC foster an inclusive environment?** TTEC strives to reflect the communities it serves by not only delivering amazing service and technology, but also humanity. They make it a point to make sure all their employees feel valued and comfortable being their authentic selves at work. 4. **Where are the on-site positions located?** TTEC has on-site positions in various locations, including Cairo (Egypt), Cebu and Cainta (Philippines), Melbourne (FL), Mexico City, Ahmedabad (Gujarat), and Bacolod. 5. **How can I apply for an open position?** Stop by TTEC Bacolod, Monday to Friday from 10am to 3pm at Level 2 Robinsons Cybergate Center, Araneta Avenue, Singcang Airport, or stop by TTEC Cainta, Monday to Friday from 10am to 4pm at 2nd Floor Robinson Place Cainta (Big R, near Junction) Ortigas Ave. Extension, or apply for immediate interview - Monday to Friday - 10:30 AM to 4:00 PM at Ahmedabad, Gujarat (Opp. L.J. Group of Institutes, Off S.G. Highway, Makarba)

About the Company

We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.

Quick Facts

Founded

1984

About the Company

Quick Facts

Open Positions

Frequently Asked Questions