SOUTH BOSTON COMMUNITY HEALTH

Hospitals and Health Care201-500 employeesWebsite

3

Open Roles

SOUTH BOSTON COMMUNITY HEALTH is a company in the Hospitals and Health Care industry, with a workforce of 201-500 employees. SOUTH BOSTON COMMUNITY HEALTH currently has three open positions: * **Medical Biller:** This on-site, full-time role involves accurately collecting, batching, and inputting patient charges, and performing timely follow-up on claims. Responsibilities include posting patient charges, closing batches, submitting electronic and paper claims, responding to inquiries, researching denied claims, updating databases, monitoring claims, and processing EOBs. The position requires a high school diploma or equivalent, with a college degree preferred, and a minimum of one year of medical billing experience is preferred. A COVID-19 vaccination and booster are required. Benefits include dental insurance, an employee assistance program, an employee discount, a flexible spending account, health insurance, life insurance, paid time off, tuition reimbursement, and vision insurance. * **Human Resources Coordinator:** This on-site position focuses on ensuring organizational compliance with federal, state, and local regulations, and internal policies and procedures. The role involves monitoring compliance, conducting audits, implementing corrective actions, and maintaining documentation. Key responsibilities include monitoring regulatory requirements, developing HR compliance programs, conducting audits, preparing reports, verifying credentials, participating in audits, tracking performance reviews, supporting employee health and credentialing, maintaining employee files, processing background screenings, and providing administrative support. The role requires strong analytical, problem-solving, and organizational skills, along with excellent communication skills and proficiency in Microsoft Office Suite. A Bachelor’s degree or equivalent combination of education and relevant work experience is required. Prior experience in HR, preferably in healthcare, is preferred. * **Patient Support Associate:** This on-site role is the first point of contact for patients. Responsibilities include greeting patients, registering patients within Epic EMR, ensuring the accuracy of patient information, confirming patient identifiers, scheduling appointments, resolving insurance discrepancies, informing patients of referral requirements, collaborating with the billing department, preparing forms, and collecting payments. Based on the job descriptions, employees at SOUTH BOSTON COMMUNITY HEALTH will utilize the following technologies and skills: Medical Billing, Claims Processing, Patient Interaction, Insurance Inquiries, Charge Posting, Revenue Cycle Management, Remittance Research, Database Management, EOB Processing, Documentation Preparation, Communication Skills, Attention to Detail, Problem Solving, Time Management, Customer Service, Team Collaboration, Analytical Skills, Organizational Skills, Microsoft Office Suite, Compliance Monitoring, Auditing, Documentation Management, Employee Health Management, Data Entry, Background Screening, Record Retention, Performance Evaluation Tracking, Regulatory Compliance, Health and Safety Compliance, Appointment Scheduling, HIPAA Compliance, Payment Collection, Collaboration, Office Functions, Reliability, Courteousness, Adaptability, Epic EMR. All three listed positions are on-site. The Medical Biller role is a full-time in-office position. Here are some frequently asked questions about working at SOUTH BOSTON COMMUNITY HEALTH and applying for these positions: 1. **What are the required qualifications for the Medical Biller position?** A high school diploma or equivalent is required, with a college degree preferred. A minimum of one year of experience in medical billing is preferred. COVID-19 vaccination and booster are required. 2. **What benefits are offered to the Medical Biller?** The Medical Biller position offers dental insurance, an employee assistance program, an employee discount, a flexible spending account, health insurance, life insurance, paid time off, tuition reimbursement, and vision insurance. 3. **What skills are essential for the Human Resources Coordinator role?** Strong analytical, problem-solving, and organizational skills with exceptional attention to detail are required. Excellent written and verbal communication skills are also essential. 4. **Is prior experience in HR a requirement for the Human Resources Coordinator position?** Prior experience in HR, preferably in healthcare or a regulated industry, is preferred. 5. **What is the main responsibility of the Patient Support Associate?** The Patient Support Associate is responsible for ensuring optimization of the patient visit by positively impacting the patient’s care through knowledgeable, reliable, and courteous interactions.